Senior Payroll and HR Admin Partner

TN United Kingdom; London; On-site; GBP 32,000 - 34,000; Full time

Job summary

Join a compassionate and resilient team as a Senior Payroll & HR Admin Partner in London. This role offers the chance to make a real difference in people's lives while ensuring efficient payroll operations and HR support. You will be responsible for managing payroll processes, addressing HR queries, and contributing to a supportive work environment. With a strong focus on excellence and innovation, this position provides opportunities for growth and development in a leading not-for-profit organization dedicated to social care and housing. Embrace a fulfilling career where your contributions truly matter.

Benefits

Annual leave increasing up to 30 days

Free DBS

Exclusive discounts via Reward Gateway

Fully paid induction programme

Healthcare Cashplan

Cycle to work scheme

Employee Assistance Programme

Generous pension contribution

Quarterly Staff Awards

Qualifications

• Previous payroll experience and knowledge of monthly payroll processes.
• Strong IT competency, particularly in Microsoft Office tools.

Responsibilities

• Coordinate the administration of payroll ensuring timely and accurate service.
• Act as the first point of contact for HR admin queries.

Skills

Payroll Management

HR Administration

Customer Service

Attention to Detail

Problem Solving

Education

Relevant HR or Payroll Certification

Tools

iTrent

Microsoft Word

Microsoft Excel

Job description

Social network you want to login/join with:

Senior Payroll and HR Admin Partner, London

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Client:

Look Ahead Care Support and Housing

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

09f877dd09b8

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.

£32,000.00 per annum, working 35 hours per week.

(£32,000 on starting increasing to £33,093 once successfully passed probation)

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS (take this out if BSW advert)
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Payroll

• Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
• Produce and review any monthly exception reports to identify and rectify any payroll errors arising
• Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
• Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
• Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.

HR Admin

• Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
• Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
• Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Can work to tight deadlines and deliver accurate work on time
• Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
• Good attention to detail with minimal errors
• Ability to prioritise and manage multiple tasks
• Proactive and enthusiastic in approach to work and improving processes
• Is confident in successfully resolving issues or conflict
• Is respectful, articulate and sensitive in style of communication
• Is motivated towards excellence and improvement of personal performance with a can-do attitude

For the full list, please see our website.

What you'll bring:

• Excellent attention to detail and high levels of accuracy
• Previous payroll experience
• Experience using iTrent or similar payroll/HR system for payroll purposes
• Experience of monthly payroll processes
• Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
• Experience of dealing with staff payroll and/or HR queries in a timely manner

Social Housing experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.