Senior Payroll Advisor

Sumer Group Holdings Limited; Metropolitan Borough of Solihull; On-site; GBP 35,000 - 50,000; Full time

Job summary

Jerroms, part of the Sumer Group, is recruiting a Senior Payroll Advisor to join the Accounting department in Solihull. You will manage client payrolls, provide expert guidance on PAYE and HMRC matters, and drive process improvements while mentoring junior staff.

The role requires extensive payroll processing experience, strong UK regulatory knowledge, and the ability to work across weekly, Fortnightly and monthly cycles in a fast-paced environment.

Qualifications

• Proven experience working in a payroll bureau or busy payroll department handling multiple payrolls.
• Strong understanding of UK payroll legislation and HMRC regulations, including RTI, auto-enrolment, statutory payments and CIS.
• Proficiency in cloud based payroll systems with the ability to learn other systems if required.
• Advanced Microsoft Excel skills, including the ability to manage data sets, use formulas, and create reports.
• Attention to detail and a high level of accuracy in all aspects of payroll processing.
• Strong communication skills with the ability to explain complex payroll matters to clients in a clear and professional manner.
• Highly organised with the ability to prioritise workload and meet strict deadlines.

Responsibilities

• Manage a portfolio of clients, overseeing the accurate and timely processing of weekly, fortnightly, and monthly payrolls while acting as the primary point of contact for complex payroll matters.
• Lead the end-to-end processing and review of complex payrolls, including manual calculations, reconciliations, RTI submissions, statutory payments, pensions, CIS, and HMRC compliance.
• Provide expert advice to clients on PAYE, tax codes, statutory payments, pensions, employee benefits, Attachment of Earnings Orders, and payroll legislation.
• Ensure the accurate processing of BACS salary and PAYE payments, statutory reporting, and all HMRC submissions, maintaining compliance with legislative requirements.
• Review payroll quality, resolve escalated issues, identify process improvements, and ensure the highest standards of accuracy, compliance, and client service.
• Support, coach, and mentor Payroll Advisors, sharing technical expertise, assisting with complex queries, and supporting the Payroll Manager with team development and operational priorities.

Job description

Senior Payroll Advisor

Department: Accounting

Employment Type: Permanent

Location: Solihull

Reporting To: Matthew Phillips

Description

At Jerroms, part of the Sumer Group (one of the UK’s fastest-growing accountancy practices), we know our people are at the heart of everything we do. We’re not just colleagues – we’re a community. We’re committed to creating an environment where you can grow professionally and personally, with access to mentorship, learning opportunities, and a clear path for progression.

We're looking for an experienced Senior Payroll Advisor to join our expanding team. This is a fantastic opportunity for someone with a strong payroll background to play a key role in delivering high quality payroll services across a diverse client base. If you have experience in a payroll bureau or an in house payroll setting, we'd love to hear from you!

Key Responsibilities

• Manage a portfolio of clients, overseeing the accurate and timely processing of weekly, fortnightly, and monthly payrolls while acting as the primary point of contact for complex payroll matters.
• Lead the end-to-end processing and review of complex payrolls, including manual calculations, reconciliations, RTI submissions, statutory payments, pensions, CIS, and HMRC compliance.
• Provide expert advice to clients on PAYE, tax codes, statutory payments, pensions, employee benefits, Attachment of Earnings Orders, and payroll legislation.
• Ensure the accurate processing of BACS salary and PAYE payments, statutory reporting, and all HMRC submissions, maintaining compliance with legislative requirements.
• Review payroll quality, resolve escalated issues, identify process improvements, and ensure the highest standards of accuracy, compliance, and client service.
• Support, coach, and mentor Payroll Advisors, sharing technical expertise, assisting with complex queries, and supporting the Payroll Manager with team development and operational priorities.

Skills, Knowledge & Expertise

• Proven experience working in a payroll bureau or busy payroll department handling multiple payrolls
• Strong understanding of UK payroll legislation and HMRC regulations, including RTI, auto-enrolment, statutory payments and CIS
• Proficiency in cloud based payroll systems with the ability to learn other systems if required
• Advanced Microsoft Excel skills, including the ability to manage data sets, use formulas, and create reports
• Attention to detail and a high level of accuracy in all aspects of payroll processing
• Strong communication skills with the ability to explain complex payroll matters to clients in a clear and professional manner
• Highly organised with the ability to prioritise workload and meet strict deadlines

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

• We Shine Together
• We Do the Right Thing
• We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.