Senior Patient Access Lead

HCA Healthcare UK; Elstree; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Private healthcare

Pension scheme

Season ticket loan

Cycle to work

Group life assurance

Critical illness cover

Enhanced parental pay

Staff discounts

Retail discounts

Zusammenfassung

HCA UK is seeking a Senior Patient Access Officer for Elstree Outpatients, The Wellington Hospital. This temporary role (to 30 June 2027) involves supervising day-to-day operations, ensuring top-notch administrative standards, and guiding staff to deliver excellent patient access services.

A driving licence and car access are required for site travel. You will support the Patient Access Leader, manage staffing and rosters, and deputise for the PAL as needed, contributing to timely financial

Qualifikationen

• Previous experience in a patient access or similar role is essential.
• Supervisory experience in a similar role is essential.
• Excellent numeracy and communication skills are required.

Aufgaben

• Supervise day-to-day operations of the Patient Access team.
• Ensure administrative functions meet the highest standards.
• Ensure patients meet criteria for successful and full financial settlement.
• Coordinate with PAM/PAL for complex queries.
• Manage patient waiting areas to ensure smooth service.

Kenntnisse

Numeracy

Communication

IT literacy

Medical terminology

Driving licence

Jobbeschreibung

HCA UK is seeking a Senior Patient Access Officer for Elstree Outpatients, The Wellington Hospital. This temporary role (to 30 June 2027) involves supervising day-to-day operations, ensuring top-notch administrative standards, and guiding staff to deliver excellent patient access services.

A driving licence and car access are required for site travel. You will support the Patient Access Leader, manage staffing and rosters, and deputise for the PAL as needed, contributing to timely financial