Senior Partner Solution Architect

Saaspo; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work, remote by design

Job summary

Shopify Inc. is seeking a Partner Solutions Engineer to own a sub-region of EMEA and act as the technical lead for the local partner ecosystem. You will translate merchant priorities into partner opportunities and provide tailored training and consultations across the partner network.

Expect regular interactions with Shopify product and R&D teams, and travel up to 30–40% across EMEA. Strong API, cloud/SaaS fundamentals, and excellent communication are essential.

Qualifications

• Experience in ecommerce, digital agencies, solutions engineering, implementation consulting, or a similar technical pre/post-sales role.
• Experience in the enterprise space with governance, stakeholder management and change management.
• Deep Shopify platform expertise and its application ecosystem and integrations.
• Strong API knowledge (REST and GraphQL) for enterprise integrations.

Responsibilities

• Own a sub-region of EMEA end to end, and be the go‑to technical leader for Shopify in that partner ecosystem.
• Map partner landscape, identify capability gaps, and build a plan to close them.
• Translate merchant priorities into concrete opportunities for partners and feed back to product teams.
• Deliver tailored technical training, onboarding, and consultations to partners.

Skills

ecommerce industry experience

solutions engineering

pre/post-sales

stakeholder management

API knowledge (REST/GraphQL)

Tools

GitHub

Job description

The PSE team's mission is to raise the technical ceiling of what Shopify's partner network is capable of building — by working hands-on with agency partners as dedicated technical strategists, bridging the field and Shopify's product teams, and scaling expertise across the ecosystem through education and community.

As a PSE, you work directly with our highest-potential agency and technology partners, giving them the technical depth, platform knowledge, and architectural thinking to deliver complex, high-stakes implementations at the highest level. This isn't a support role. You think in systems, work cross-functionally, and translate technical complexity into clear, actionable direction.

In EMEA, you'll own a sub-region and lead in its local ecosystem. Shopify is merchant-obsessed; in this role you're partner-obsessed. You'll know your partners' businesses, see where the ecosystem is falling short, and build the plan to fix it — as a self-starter who doesn't need a brief to get moving.

You'll get to do things like:

Own a sub-region of EMEA end to end, becoming the go-to technical leader for Shopify in that local partner ecosystem

Map your region's partner landscape, identify where the capability gaps and unmet needs are, and build and execute a plan to close them

Translate Shopify's merchant priorities and product bets into concrete opportunities for partners — and bring the partner perspective back into a merchant-obsessed company

Act as a technical Shopify expert for partners implementing the platform or integrating Shopify into an existing commerce technology stack

Deliver tailored technical training, onboarding, and consultations to selected partners

Run scalable programs (office hours, webinars, lunch and learns) that elevate technical knowledge across the broader partner network

Synthesize partner feedback and surface recurring technical pain points to Shopify's product and R&D teams — you're the voice of the partner ecosystem internally

Develop and maintain enablement resources: technical guides, best practices, and implementation playbooks

Speak at and attend events to represent Shopify to current and prospective partners

Mentor and coach other partner-facing teams at Shopify on technical aspects of the platform

Align with product and R&D on Shopify's roadmap and share partner feedback on released features

Qualifications

Experience in ecommerce, digital agencies, solutions engineering, implementation consulting, or a similar technical pre/post-sales role

Experience in the enterprise space where governance, stakeholder management, and change management matter as much as the technical build

Deep and wide expertise of the Shopify platform and its application ecosystem and integrations

Strong API knowledge (REST and GraphQL) for enterprise integrations

Experience working with highly technical and executive-level audiences and managing cross-functional stakeholders

Ability to gather, infer, and interpret complex business requirements and translate them into technical solutions

Solid understanding of cloud-based technologies and SaaS fundamentals

Strong communication skills — you can explain complex technical concepts clearly to both technical and non-technical audiences

Reflexive AI usage — you already use AI daily as a thought partner, researcher, and productivity multiplier, and you're always learning to use it better

A true self-starter — you don't wait for a brief. You spot the opportunity, shape the plan, and drive it through with minimal direction

Partner-obsessed — you understand how partners grow and make money, and you can translate what Shopify is building for merchants into opportunities partners can act on

Comfortable with ambiguity and able to prioritize competing demands without losing quality

A great video presence with confidence operating at an executive level

Travel of 30–40% across EMEA is expected for this role — partner offices, events, and ecosystem meetups.

On top of the core qualifications, these would make you an even stronger fit:

Professional working proficiency in French or Spanish (or another European language) — EMEA is multi-market and it opens doors in the local ecosystem

An existing network in the UK or European agency and technology partner ecosystem

Experience building or scaling a partner enablement program

Hands-on experience with Shopify app design or theme development

Familiarity with headless or composable commerce architectures

Background in B2B, ERP integrations, or omnichannel commerce

Familiarity with version control systems (e.g., GitHub)

Prior experience in a partnerships or commercial org at a SaaS company

About the discipline

Sales at Shopify

Every discipline at Shopify works close to real merchant problems. You'll join a team that owns meaningful scope, ships to a high bar, and helps millions of entrepreneurs start, run, and scale their businesses.

Growth and rewards

Mastery-matched compensation.

~Mastery

At Shopify, getting better at your craft and increasing your impact is how you grow. Twice a year, we assess both in our ~Mastery cycle, Shopify’s performance review. Achieving higher ~Mastery is a promotion, and when you earn a promotion your total rewards grow with it. Crafter and manager are equal paths, so you can pursue excellence in the craft you’re best at.

Total Rewards

With Flex Comp, your Rewards Wallet gives you agency over your compensation mix. Adjust your mix of cash, restricted share units, and stock options (including programs like Long-Term Equity)* to where it makes sense for you, and mix it up anytime as life and priorities change. Buying a house? Want more skin in the game? Just experimenting? It’s your call.

* Flex Comp program offerings vary based on location, role, and employment type. Full details are set out in our Terms & Conditions and related plan documents.

Built for real life

Room for the rest of your life.

Flexible work, remote by design

A flexible vacation policy means most Shopifolk can take the vacation days they feel they need to recharge.

If a change of everyday scenery is more your jam, Destination 90 means you can work from (almost) anywhere in the world for 90 days of the year.

Your setup

Your battlestation is your home base. Request the desk, chair, and AV gear you need to get shit done.

You need ‘em, we’ve got ‘em. Our health and welfare benefits may include health, dental, vision, disability, and life insurance depending on your country. If you’re in a country without a package, you'll receive a monthly allowance. We also offer mental health support for you and your dependents, including immediate and confidential services like counseling and coaching sessions.

Family support

We offer fertility benefits globally, along with paid parental leave to welcome a new family member.

The Life Story is how we understand the themes of your career journey so far, human to human. What you’ve learned, and how you made a difference. Show us the trophies and the bruises: the problems you’ve solved, the challenges you encountered, the decisions you made, and the lessons you learned along the way.