Senior Part-Time Store Lead — Drive Customer Experience

Heron Foods; North East; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts

Career development (Future Flyers)

Wellbeing support (GP access)

Recognition & perks

Job summary

Heron Foods is seeking a Senior Part-Time Sales Assistant in Stanley, County Durham. You will lead the crew on shift, deliver top-tier customer service, and maintain store presentation while assisting with stock deliveries.

This role offers a supportive team environment and leadership growth opportunities within a busy retail setting. Responsibilities include motivating staff, managing stock, acting as keyholder, and ensuring smooth store operations during busy periods.

Qualifications

• Experience leading retail or hospitality teams.
• Strong work ethic in a fast-paced environment.
• Ability to juggle multiple tasks and take ownership in supervisory role.
• Commitment to inclusive, equal-opportunity employment.

Responsibilities

• Lead and motivate the team to deliver strong results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain an immaculate store presentation with well-stocked shelves.
• Assist with stock deliveries and act as keyholder when management is absent.

Skills

Leadership

Customer Service

Stock Management

Keyholder Experience

Job description

Heron Foods is seeking a Senior Part-Time Sales Assistant in Stanley, County Durham. You will lead the crew on shift, deliver top-tier customer service, and maintain store presentation while assisting with stock deliveries.

This role offers a supportive team environment and leadership growth opportunities within a busy retail setting. Responsibilities include motivating staff, managing stock, acting as keyholder, and ensuring smooth store operations during busy periods.