Senior Oracle ERP Service Analyst

Namos Solutions; United Kingdom; On-site; GBP 65,000 - 90,000; Full time

Job summary

Namos Solutions is seeking an experienced Oracle Fusion Cloud ERP specialist to join our Managed Services team in the UK. You will work closely with clients across sectors, owning issues, driving improvements and helping clients maximize Oracle investments.

You'll interact with customers, plan changes, and ensure service quality while collaborating with a knowledgeable team to deliver robust Oracle solutions.

Qualifications

• Experience in a functional capacity on Oracle Fusion Cloud ERP.
• Knowledge of core Financials modules including GL, AP, AR, Fixed Assets, Cash Management.
• Understanding of period close processes, intercompany, tax configuration and subledger accounting.
• Strong client-facing communication skills (written and verbal).
• Proven ability to troubleshoot and analyze issues under time pressure.
• Familiarity with ITIL incidents, problems and change management.

Responsibilities

• Support a mix of clients across sectors, managing issues and delivering value.
• Take ownership of work with autonomy while collaborating with a seasoned team.
• Drive enhancements and provide thought leadership to improve Oracle system usage.
• Build lasting relationships with customers to understand their business and value from Oracle investments.
• Identify risks, patterns and provide recommendations to improve system support.

Skills

Oracle Fusion Cloud ERP

General Ledger

Accounts Payable

Accounts Receivable

Fixed Assets

Cash Management

Period close

Intercompany

Tax configuration

Subledger accounting

Client facing

Communication

Problem solving

Analytical skills

Multi-tasking

ITIL framework

Procurement

Projects

Lease Accounting

Tools

SQL

PL/SQL

OTBI

BI Publisher

Job description

Please note you must be able to pass security clearance for this role (NPPV 3) due to our clients requirements, to gain this level of clearance you must have been a resident living in the UK for the past 3 years.

About This Role

You’ve built up solid experience working with Oracle technologies, and you’re ready for something that feels a bit more meaningful. Maybe it’s the chance to work more closely with clients. Maybe it’s the variety, the challenge, or just being part of a team where your knowledge actually matters.

In this role, you’ll be part of the Managed Services team at Namos, supporting a mix of clients across different sectors, each with their own priorities and quirks. You’ll step in when issues need fixing, but you won’t stop there.

Our aim is to improve how clients use their systems, not just keep things ticking along. That means getting involved with enhancements, solving problems, providing thought leadership and helping our clients get the most of their Oracle systems.

You’ll be trusted to take ownership of your work, supported by a team that’s open, experienced and collaborative.

Whether it’s helping a colleague think through a tricky integration or chatting with Oracle support, you’ll have the autonomy to run with it but never feel like you’re on your own.

What stands out about this role is how closely you’ll get to work with customers.

You’ll build relationships that last, understanding how their business works and helping them get real value from their Oracle investment.

Some days will be about getting things back on track quickly. Others will give you the space to think deeper, spotting patterns, identifying risks, and making recommendations that improve how their systems support the people behind them.

Skills and Requirements

• Previous experience working in a functional capacity on Oracle Fusion Cloud ERP
• Strong experience across core Financials modules – such as General Ledger, Accounts Payable, Accounts Receivables, Fixed Assets and Cash Management
• Good understanding of period close processes, intercompany, tax configuration and subledger accounting
• Client facing skills and the ability to communicate with clients at all levels (both written and verbal)
• Exceptional problem-solving and have strong analytical skills. Troubleshooting problems, including functional replication of issues
• Proven ability to work with pressure, related to resolution timeframes and conflicting/competing priorities that require multi-tasking
• Desire to learn about new features and technology
• Understanding of the ITIL framework relating to incidents, problems and the change management life cycle

It would be advantageous if you had any of the following (if not we can work on these):

• Functional knowledge of Procurement, Projects, Expenses and Lease Accounting
• Experience with SQL and PL/SQL
• Experience with reporting tools such as OTBI and BI Publisher
• Oracle Certifications to support your experience to date
• Previously worked in a Managed Services environment

Equality Statement

We celebrate the diversity of our teams and value the unique contributions they bring to our inclusive, collaborative, and rewarding workplace.

As a disability confident employer we are committed to treating all job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic, and dedicated to our core values of professionalism, expertise, and trust.

We're dedicated to ensuring an inclusive recruitment process for all candidates. If you require any reasonable accommodations to participate fully in our hiring process, or if you require a job description in an alternative format, please contact - [e-mail] or call on 0845 299 6220.

About Us

We are an Oracle OPN Modernised Partner, delivering ERP, EPM, and HCM solutions both in the Cloud and on-premise. We have a global presence and a proven track record of successful business transformation.

At Namos, passion drives us. We are passionate about exceeding expectations, building trust, and cultivating lasting relationships with our clients.

Our Values

Our culture is centred around three core values: professionalism, expertise, and trust. At Namos, we prioritize our clients by being responsive, reliable, and putting their needs first.

We are committed to using trusted resources to ensure our expertise is exceptional, and we build strong relationships based on integrity and openness.

Follow us on LinkedIn - #TeamNamos #NamosSolutions @NamosSolutions