Senior Optical Assistant

Zest Business Group; Chichester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading independent Opticians in Chichester is seeking a Senior Optical Assistant to lead front-of-house operations. You'll ensure exceptional patient care, manage clinic flow, and contribute to marketing initiatives in a supportive environment. This role offers a competitive salary and excellent work-life balance.

Benefits

Private Health Insurance

Excellent work-life balance

Qualifications

• Optical practice experience essential.
• Management or leadership experience preferred.
• Comfortable working independently and bringing new ideas.

Responsibilities

• Oversee daily front-of-house operations.
• Manage clinic flow, patient journey, and appointment scheduling.
• Support social media and practice marketing initiatives.

Skills

Organised

Proactive

Excellent people skills

Job description

Senior Optical Assistant - Independent Opticians - Chichester - £28,000-£35,000 + Benefits

A leading independent Opticians in Chichester, West Sussex, are looking for an experienced Senior Optical Assistant to lead their front-of-house operations.

This is a fantastic opportunity to join a fully private, high-end practice focused on delivering exceptional patient care in a supportive and professional environment.

Key Responsibilities:

• Oversee daily front-of-house operations with no formal line management
• Manage clinic flow, patient journey, and appointment scheduling
• Handle collections, repairs, phone enquiries, and contact lens ordering
• Maintain compliance, health & safety policies, and patient records
• Support social media and practice marketing initiatives
• Contribute ideas to improve systems and service delivery

Practice Details:

• Fully private, independent Opticians in central Chichester
• Team of 2 DOs, 1 trainee DO, and 2 Optometrists
• Double testing rooms with 60-75 minute test times
• Dispensing knowledge helpful but not essential
• Opening hours: Monday-Friday 9am-5pm, 1 in 4 Saturdays (9am-4pm)

Package:

• Salary: £28,000-£35,000 depending on experience
• Private Health Insurance
• Excellent work-life balance (only 1 in 4 Saturdays)
• Supportive team and premium patient base

Requirements:

• Optical practice experience essential
• Management or leadership experience preferred
• Organised, proactive, and confident with excellent people skills
• Comfortable working independently and bringing new ideas

Apply now to join a highly respected independent practice where you can make a real impact.