Senior Ops Lead - Social Housing Refurbishment (WM)

Fawkes & Reece Group; Birmingham; On-site; GBP 54,000 - 90,000; Full time

Benefits offered by this job

Company car or car allowance

26 days annual leave

8 Bank Holidays

Job summary

Fawkes & Reece Group are seeking a Senior Operations Manager to oversee refurbishment works for Social Housing across the West Midlands. The role focuses on compliance, brand leadership, and delivering high-quality projects on time and within budget.

You will lead Capital Works and Retrofit initiatives, including kitchens, bathrooms, windows/doors, and roofing, while building strong client relationships and mentoring the team for exceptional service delivery.

Qualifications

• Proven senior operations management experience in refurbishment projects.
• Experience on high-rise and high-risk buildings and retrofit works.
• SMSTS, Scaffold Inspection, CSCS Card, First Aid at Work, UK Driving Licence, PAS2035 experience.

Responsibilities

• Represent the company brand in the West Midlands, ensuring compliance and quality.
• Lead Capital Works and Retrofit teams on Kitchen & Bathrooms, Windows & Doors, Roofing.
• Monitor progress to meet timelines and budgets.
• Develop and maintain relationships with clients across the region.
• Recruit and mentor team members for high service delivery.

Skills

Leadership

Team management

Stakeholder management

Tools

SMSTS

Scaffold Inspection

CSCS Card

First Aid at Work

PAS2035 retrofit

UK Driving Licence

Job description

Fawkes & Reece Group are seeking a Senior Operations Manager to oversee refurbishment works for Social Housing across the West Midlands. The role focuses on compliance, brand leadership, and delivering high-quality projects on time and within budget.

You will lead Capital Works and Retrofit initiatives, including kitchens, bathrooms, windows/doors, and roofing, while building strong client relationships and mentoring the team for exceptional service delivery.