Senior Operations Manager - Hospitality / QSR / Coffee

COREcruitment; London; On-site; GBP 63,000 - 75,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Senior Operator to lead and develop teams across multiple brands in the QSR and coffee sectors. The ideal candidate will have extensive experience in fast-paced hospitality, a strong commercial mindset, and the ability to grow new business opportunities. This position comes with a competitive salary and potential for progression into a broader Head of Operations role.

Responsibilities

• Motivate, coach and develop managers.
• Drive performance through commercial insights.
• Manage multiple sites in QSR or coffee environments.

Skills

Experience in QSR or coffee

Motivational and coaching abilities

Commercial mindset

Adaptability

Job description

Overview

We’re on the lookout for a senior operator who’s ready for something more than just “running the day-to-day.” This is a role for someone who thrives on leading from the front, enjoys building teams, and wants to play a big part in shaping the future of two exciting brands. Our client already runs a premium QSR concept that’s well-loved and well-established, and they’re now adding a new coffee / beverage brand into the mix. This role will suit someone who loves the buzz of QSR and coffee, knows how to get the best out of people, and isn’t afraid to roll their sleeves up when needed. At the same time, you’ll be working closely with the leadership team, making sure strategy turns into action and that both brands are set up to thrive.

The right person!

Responsibilities

• Experience running multiple sites in QSR, coffee, or another fast-paced hospitality environment.
• The ability to motivate, coach and develop managers — you’ll know how to bring people with you.
• A commercial mindset: you’re confident with numbers and know how to drive performance.
• Adaptability, equally comfortable working with an established brand and helping to grow a new one.

Qualifications

• Experience running multiple sites in QSR, coffee, or another fast-paced hospitality environment.
• The ability to motivate, coach and develop managers — you’ll know how to bring people with you.
• A commercial mindset: you’re confident with numbers and know how to drive performance.
• Adaptability, equally comfortable working with an established brand and helping to grow a new one.

Benefits

• A salary up to £75k for the right person.
• The chance to help shape and grow two distinctive hospitality brands.
• Real progression opportunities, with scope to step into a broader Head of Operations role as the group expands.