Senior Operations Manager - Cancer & Complex Joints

Royal National Orthopaedic Hospital (RNOH) NHS Trust; London Borough of Harrow; On-site; GBP 60,000 - 80,000; Full time

Job summary

The Royal National Orthopaedic Hospital NHS Trust is seeking a Senior Operations Manager to lead surgical and cancer services, ensuring excellence in patient care and operational performance. You will collaborate with clinical leaders and contribute to the implementation of new technologies. This role demands strong leadership and a commitment to continuous improvement within a diverse healthcare environment.

Qualifications

• Experience in managing healthcare operations.
• Strong leadership qualities, fostering a positive culture.
• Commitment to Trust values and quality of care.

Responsibilities

• Oversee day-to-day operations of Surgery and Cancer Services.
• Drive innovation in surgical services and technology implementation.
• Meet performance criteria while adhering to financial parameters.

Skills

Leadership

Operational Excellence

Patient-Centered Care

Continuous Improvement

Education

Relevant Degree or Equivalent Qualification

Job description

As we strive for continued improvement and excellence, we are seeking an outstanding individual to join our team as Senior Operations Manager. Your contributions will be instrumental in shaping the future of RNOH.

Role Overview

As the Senior Operations Manager, you will play a critical role in shaping the future of surgery and cancer services within our Trust. You will work closely with clinical leaders, operational teams, and external partners to drive excellence, innovation, and patient-centered care.

Your role will also include significant input into the operational delivery of a new Electronic Health Record, leveraging technology to optimize clinical and operational performance.

Leadership and Culture

In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership, and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.

Accountability and Responsibilities

As Senior Operations Manager, you are accountable to the Unit Director of Operations for Surgery and Cancer Services for the effective and efficient day-to-day operation of the hospital, delivering patient care to the highest levels of safety and quality, meeting all national and local performance criteria and targets, whilst operating within agreed financial parameters.

Service Portfolio

The portfolio is broad and offers a great opportunity to make an impactful and positive difference. Services include: Upper Limb, Joint Reconstruction, Sarcoma, and Hip and Knee.

About RNOH

The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements, aiming to be a world-leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world-leading research, and offering a strong foundation of education, training, and career progression.

Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring. RNOH brings unrivalled expertise together in one place, allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated 'good' by the CQC and covers two sites: one in central London and one in Stanmore, which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please visit: https://www.rnoh.nhs.uk/

Contact and Further Details

For further details or informal visits, please contact:

• Name: Julie Kerr
• Job Title: Unit Director of Operations
• Email: [e-mail]
• Telephone: [phone]

If you meet the criteria, we encourage you to make contact for an informal discussion. Please contact Julie Kerr to arrange an informal conversation with the Unit Director of Operations for Surgery & Cancer Services.