Senior Operations Manager

Flexicruit; Rochester; Hybrid; GBP 63,000 - 77,000; Full time

Job summary

Flexicruit is seeking a Senior Operations Manager in Kent/London to take full operational control of a growing construction contractor’s refurbishment and planned works programme. This is a hybrid role with site and office presence, reporting to the Director and overseeing Site Managers and Project Managers across multiple live sites.

The role emphasizes delivering projects on time, within budget and to quality standards, while driving commercial performance and KPI improvements across

Qualifications

• Experience in construction operations with refurbishments or planned works.
• Proven ability to lead Site Managers and Project Managers.
• Strong commercial acumen and pricing/cost control.
• Excellent client liaison and relationship management.
• Ability to drive KPIs and process improvement.
• Comfortable in a fast-paced contractor environment.

Responsibilities

• Lead and manage Site Managers and Project Managers across multiple programmes.
• Ensure works are delivered on time, within budget and to required quality standards.
• Oversee commercial performance, including reviewing NFF codes, pricing structures and cost control.
• Work closely with key clients and stakeholders, maintaining strong working relationships.
• Monitor and drive KPIs across productivity, programme delivery and compliance.
• Identify operational improvements and efficiencies.
• Support strategic growth plans alongside the Director.
• This role will operate as the senior operational lead within the business and will have significant autonomy.

Skills

Leadership

Stakeholder management

Commercial awareness

Project management

Site management

People management

Job description

Location: Kent / London (Hybrid Site & Office Based)
Salary: £70,000 + Company Ford Ranger

A growing construction contractor delivering refurbishment and planned works programmes across MOD and housing stock is seeking a Senior Operations Manager to take full operational control of the business.

This is not a desk-based operations role. This is a senior leadership position with real influence and accountability.

The successful candidate will oversee Site Managers and Project Managers, drive commercial performance, and ensure delivery standards across multiple live sites.

With significant government-backed programmes underway, the business is entering its next growth phase and requires a commercially astute operator who can effectively run day-to-day operations at senior level.

The Role

Lead and manage Site Managers and Project Managers across multiple programmes

Ensure works are delivered on time, within budget and to required quality standards

Oversee commercial performance, including reviewing NFF codes, pricing structures and cost control

Work closely with key clients and stakeholders, maintaining strong working relationships

Monitor and drive KPIs across productivity, programme delivery and compliance

Identify operational improvements and efficiencies

Support strategic growth plans alongside the Director

This role will operate as the senior operational lead within the business and will have significant autonomy.

The Candidate

Strong background within construction operations (planned works, refurbishment, social housing or MOD experience desirable)

Commercially aware and comfortable reviewing pricing structures and cost codes

Experience managing Site Managers and Project Managers

Confident liaising directly with clients

Strong leadership presence with the ability to drive accountability

Comfortable working in a growing, fast-paced contractor environment

This would suit someone currently operating at Operations Manager level who is ready to step into a broader leadership position, or a Contracts Manager seeking greater responsibility.

Package

Company Ford Ranger

Genuine progression opportunity as the business continues to scale

This is an opportunity to step into a key leadership role within a contractor experiencing strong growth and long-term secured programmes.