Senior Operations & Contracts Manager - Power & Utilities

SER Limited; Sefton; On-site; GBP 65,000 - 90,000; Full time

Job summary

SER Limited, an established infrastructure contractor, seeks an experienced Operations Manager to oversee delivery across power, utilities and civils. You will lead multiple project teams, coordinate connections with DNOs/IDNOs/ICPs, and drive on-time, on-budget results while maintaining safety and client relationships.

This senior role requires commercial acumen, strong leadership, and a proactive approach to growth and process improvement across the division.

Qualifications

• Proven experience as an Operations Manager, Contracts Manager or Senior Project Manager in power/utilities/infrastructure.
• Strong knowledge of electrical infrastructure, power connections and civil engineering works.
• Experience with DNOs, IDNOs or ICPs.
• Understanding of contestable and non-contestable works, grid connections and utility diversions.
• Experience managing multiple projects and operational teams.
• Strong commercial awareness, including budgets, forecasting and contract profitability.
• Knowledge of NRSWA, CDM regulations and health and safety requirements.
• NRSWA Supervisor Accreditation.

Responsibilities

• Oversee day-to-day delivery of power, utilities and civil engineering contracts.
• Manage multiple operational teams, including project managers, supervisors, planners, site teams and subcontractors.
• Coordinate electrical connections, network extensions, utility diversions and associated infrastructure works.
• Liaise with DNOs, IDNOs, ICPs and other utility providers to ensure successful project delivery.
• Manage operational budgets, contract profitability, resources and performance.
• Ensure projects meet KPIs, SLAs, deadlines and quality standards.
• Work with commercial teams to maximise contract performance.
• Maintain high standards of health, safety and compliance across all projects.
• Build and maintain relationships with clients, local authorities and stakeholders.
• Support development and growth of the operational division.

Skills

Operations management

Contract management

Project leadership

Stakeholder management

Budget & profit awareness

Health & safety compliance

NRSWA knowledge

Job description

SER Limited, an established infrastructure contractor, seeks an experienced Operations Manager to oversee delivery across power, utilities and civils. You will lead multiple project teams, coordinate connections with DNOs/IDNOs/ICPs, and drive on-time, on-budget results while maintaining safety and client relationships.

This senior role requires commercial acumen, strong leadership, and a proactive approach to growth and process improvement across the division.