Senior Operations Associate

We are looking for a Payment Associate for our London and Harrow office.

JOB ROLE: Timely and accurate monitoring of daily tickets for ‘Domestic and Intl Cross Border Payment Requests’ for Retail & Wholesale Bank client portfolio.

JOB RESPONSIBILITY:

• Responsible for monitoring daily flow of tickets for payment remittance requests raised by the internal stakeholders for Subsidiary & Branch.
• Responsible for funding/currency positioning (inflow & outflow) on RMS (Request Management System) for Treasury reporting with adherence to the currency cut-off times.
• Responsible for FX deal ticket upload on RMS for currency buy/sell.
• Responsible for monitoring incoming client monies (cross border intl payment remittances) and applying credits in Finacle Core.
• Responsible for returning funds back to the remitting banks for client monies via cash correspondent banks in the form MT199, MT299 etc.
• Responsible for processing Mastercard Payment on daily.
• Responsible for submitting payment related queries via CRM and follow up periodically.
• Ensure adherence to the AML and KYC procedures of the bank.
• Undertake any other task assigned by the Department Head/Deputy Manager/Assistant Manager.

COMPETENCY:

• Familiar with payment processing of Inward/Outward payments is desirable but not essential.
• Knowledge of Finacle system is desirable but not essential.
• Knowledge of SWIFT payment message types is desirable but not essential.
• Experience in undertaking routine and investigatory work relating to payments is desirable but not essential.
• Knowledge in FX transactions (buy/sell) is desirable but not essential.
• Good sound understanding of Banking & Finance Industry is desirable but not essential.
• Basic understanding of US, UK, EU and OFAC sanctions is a plus but not essential.
• Basic understanding of Payment Services Regulation (PSR), EU Funds Transfer Regulation 2015, FATF International Wire Transfers, CHAPS are a plus but not essential.
• Attention to detail and high level of accuracy.
• The ability to comprehend and work with complex transactions.

KEY INTERACTIONS/NETWORKS:

Interacts with other members of the Operations team and across the bank such as Retail Branches, Credit Admin Subsidiary/Branch, Reconciliations Team, Financial Crime Operations Team, Corporate Services, Treasury Front Office for Subsidiary/Branch etc.

REPORTING RELATIONSHIP: Assistant Manager

PERSON SPECIFICATION:

• Excellent interpersonal skills – good communicator.
• Works on own initiative.
• High integrity, diligent and conscientious – reliable and dependable.
• Works well under pressure and with time constraints.
• Methodical approach to planning and organizing.
• Great team player.
• Reliable and dependable.
• Possesses an eye for detail – is precise, fastidious, and thorough.
• Self-driven and self-reliant – possesses an active dynamic approach to work and getting things done.