Senior operations analyst - Trading

Seccl Technology Limited; City of Edinburgh; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A leading company in the investment sector is seeking a Senior Operations Analyst to join their fast-paced trading operations team. This role involves solving complex trade-related issues and engaging with internal teams to ensure compliance and efficiency. With a focus on investment operations, candidates should have a sharp analytical mind and a strong commitment to delivering high-quality outcomes for customers.

Benefits

27 days holiday plus bank holidays

Enhanced parental leave

£750 learning budget

6% employer pension contribution

Private medical insurance

Option to work abroad for up to six weeks

Access to initiatives like Cycle to Work

Qualifications

• Strong knowledge of investment operations and trading processes.
• Confident in performing manual or calculated corrections for trading errors.
• Effective communicator comfortable with technical issues.

Responsibilities

• Investigate and resolve trade-related incidents and errors.
• Perform and validate complex remediation calculations.
• Coach team members on fund dealing and order routing.

Skills

Analytical thinking

Problem-solving

Communication

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Hybrid role to be based in our Edinburgh office.

About us

Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well.

We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.

We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.

Check out the Seccl website for the latest on our products and our mission to shape the future of investments.

The role

We're looking for a Senior Operations Analyst to join our trading operations team - someone who combines a deep understanding of investment operations with a sharp eye for detail and a passion for solving problems.

You'll be focused on resolving trade-related issues, often involving complex remediation calculations. You'll use your industry knowledge to unpick problems, coordinate cross-functional responses, and ensure fair and timely outcomes for customers. As the SME in the team for trading processes and investment products, you'll also support with guidance, training, and continuous improvement efforts.

This is a role for someone who thrives in a fast-paced environment and enjoys both the intellectual challenge and the customer impact of getting things right.

On a typical day, you will...

• Investigate and resolve trade-related incidents or errors, coordinating with counterparties and internal teams
• Perform and validate complex remediation calculations
• Monitor order flow across funds and exchange traded instruments, escalating exceptions and trends
• Use your knowledge of platforms, instruments and markets to spot emerging issues and drive improvements
• Collaborate with product, engineering, and external partners to embed fixes and enhance resilience
• Support with operational delivery and control oversight, maintaining confidence in our service
• Coach team members and share expertise on fund dealing, order routing, and investment operations
• Ensure all processes and remediation steps are compliant with COBS, CASS and industry best practices

This role is for you if...

• You have strong knowledge of investment operations, trading processes, and industry standards
• You're confident performing manual or calculated corrections for trading errors or market events
• You enjoy working through complexity and take a structured, outcome-focused approach to problem solving
• You're a great communicator who can clearly explain technical issues and proposed solutions
• You're comfortable operating across teams - from compliance and operations to product and engineering
• You're happy balancing day-to-day delivery with incident response and longer-term remediation
• You take ownership and follow through - delivering solutions that work for customers and for the business

This role isn't for you if...

• You prefer a narrow, repetitive role - this one involves a variety of technical, analytical and coordination tasks
• You aren't comfortable taking the lead on issues or liaising with senior stakeholders
• You need rigid structure or a fixed set of instructions - we value autonomy and curiosity
• You're not confident working with numbers or logic-driven calculations

What's in it for you...

We offer a generous mix of benefits for the things that really matter to our people, including:

A salary between £37,000 and £40,000 - dependant on experience + reviewed annually

27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave

Two volunteering days per year

Length of service award - one month paid sabbatical at eight years
• 6% employer pension contribution, and life assurance

Private medical insurance with AXA Health

Enhanced Parental leave

MacBook and up to £500 home office set up budget

£750 per person learning budget

Option to work abroad for up to six weeks a year

Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace

Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy

Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts

Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

Our culture

We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.

Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team.

Interview process

Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

• First stage - 45 mins competencies-based interview with the hiring manager and another team team member

• Second stage - one-hour technical interview or assessment

We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying.

Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!