Senior Operational Risk Manager

ZipRecruiter; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A forward-thinking challenger bank in London is seeking a Senior Operational Risk Manager. You will oversee operational risk in a rapidly changing environment, drive insights from data, and contribute to governance while working in a hybrid model. The ideal candidate has experience in operational risk within financial services and is familiar with GRC systems such as MetricStream.

Qualifications

• Experience in second-line operational risk within financial services.
• Strong analytical mindset for synthesising risk data.
• Proven experience writing and presenting risk reports.

Responsibilities

• Act as a central point of operational risk challenge across business units.
• Deliver monthly and quarterly board-level risk reporting.
• Support operational risk policy and risk frameworks.

Skills

Operational risk oversight

Data analysis

Stakeholder engagement

Risk reporting

Coaching

GRC systems familiarity

Tools

MetricStream

Job description

Job Description

Senior Operational Risk Manager

Hybrid – London (2 days per week in-office)

Are you ready to take ownership of operational risk oversight at a forward-thinking challenger bank undergoing a major transformation?

We’re supporting a dynamic and fast-growing financial institution in the search for a Senior Operational Risk Manager. This is a critical hire into a second-line risk function that is evolving quickly, both in terms of its operating model and technology.

You’ll be joining at a pivotal time: the organisation is mid-way through a controls and governance transformation, including the implementation of a new enterprise GRC platform (MetricStream). Your role will be to provide expert oversight, data-led challenge, and help embed a more mature, insight-driven operational risk culture.

What You’ll Be Doing

• Act as a central point of operational risk insight, challenge, and assurance across multiple business units.
• Represent the operational risk team in key forums, contributing to strategic and day-to-day discussions with stakeholders.
• Take the lead on delivering monthly and quarterly board-level risk reporting, drawing actionable insights from risk data and trends.
• Collaborate on the implementation and rollout of MetricStream, supporting data migration, training standards, and control updates.
• Provide second-line support for core risk management activities including RCSAs, KRIs, incidents, and thematic analysis.
• Coach and develop more junior team members while contributing to the overall performance and capability of the function.
• Support the development of operational risk policy, appetite statements, and group-wide risk frameworks

What We’re Looking For

• Experience in second-line operational risk within financial services is essential.
• A strong analytical mindset – able to synthesise large sets of risk data and turn it into meaningful MI for senior audiences.
• Proven experience writing and presenting risk reports to executive committees or boards.
• A collaborative mindset with the confidence to constructively challenge peers across business units.
• Comfortable in a changing environment – ideally you’ve supported a risk or controls transformation before.
• Working knowledge of GRC systems – familiarity with MetricStream or involvement in a GRC system migration is highly desirable.
• A self-starter who brings curiosity, adaptability, and a clear voice to the table – it’s not about tenure, it’s about impact.

Interested?

Send your CV to [e-mail] for a confidential conversation.