Senior Operational Risk Manager

InterQuest Group; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A forward-thinking challenger bank in London seeks a Senior Operational Risk Manager to oversee operational risk and drive a data-led culture. You will provide key insights, support risk management activities, and lead board-level reporting initiatives. Ideal candidates have a background in operational risk within financial services and experience with GRC systems like MetricStream. This hybrid role requires agility and focus on impactful outcomes.

Qualifications

• Experience in second-line operational risk within financial services is essential.
• Proven experience writing and presenting risk reports to executive committees or boards.
• Working knowledge of GRC systems is highly desirable.

Responsibilities

• Act as a central point of operational risk insight across multiple business units.
• Deliver monthly and quarterly board-level risk reporting.
• Support the development of operational risk policy and frameworks.

Skills

Operational risk oversight

Analytical mindset

Risk reporting

Collaboration

Adaptability

Tools

GRC systems

MetricStream

Job description

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Senior Operational Risk Manager
Hybrid – London (2 days per week in-office)

Are you ready to take ownership of operational risk oversight at a forward-thinking challenger bank undergoing a major transformation?
We’re supporting a dynamic and fast-growing financial institution in the search for a Senior Operational Risk Manager. This is a critical hire into a second-line risk function that is evolving quickly, both in terms of its operating model and technology.
You’ll be joining at a pivotal time: the organisation is mid-way through a controls and governance transformation, including the implementation of a new enterprise GRC platform (MetricStream). Your role will be to provide expert oversight, data-led challenge, and help embed a more mature, insight-driven operational risk culture.

What You’ll Be Doing
• Act as a central point of operational risk insight, challenge, and assurance across multiple business units.
• Represent the operational risk team in key forums, contributing to strategic and day-to-day discussions with stakeholders.
• Take the lead on delivering monthly and quarterly board-level risk reporting, drawing actionable insights from risk data and trends.
• Collaborate on the implementation and rollout of MetricStream, supporting data migration, training standards, and control updates.
• Provide second-line support for core risk management activities including RCSAs, KRIs, incidents, and thematic analysis.
• Coach and develop more junior team members while contributing to the overall performance and capability of the function.
• Support the development of operational risk policy, appetite statements, and group-wide risk frameworks

What We’re Looking For
• Experience in second-line operational risk within financial services is essential.
• A strong analytical mindset – able to synthesise large sets of risk data and turn it into meaningful MI for senior audiences.
• Proven experience writing and presenting risk reports to executive committees or boards.
• A collaborative mindset with the confidence to constructively challenge peers across business units.
• Comfortable in a changing environment – ideally you’ve supported a risk or controls transformation before.
• Working knowledge of GRC systems – familiarity with MetricStream or involvement in a GRC system migration is highly desirable.
• A self-starter who brings curiosity, adaptability, and a clear voice to the table – it’s not about tenure, it’s about impact.