Senior Operational Admin Lead - Sexual Health (Multi-site)

Chelsea and Westminster Hospital NHS Foundation Trust

Hounslow

On-site

GBP 30,000 - 45,000

Full time

9 days ago

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Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Operational Administrative Lead to provide strategic and practical support for Sexual Health Hounslow. The role manages the Deputy Administrative Lead and Patient Care Coordinators across three sites, oversees reception operations, and leads recruitment and training of admin staff to ensure smooth daily workflows.

The post holder will work with the Clinic Manager to optimise clinic design, improve slot efficiency, and monitor

Qualifications

  • Professional operational lead with proactive and composed approach.
  • Experience in administrative coordination across multiple sites.
  • Ability to recruit and train administrative staff and manage rotas.

Responsibilities

  • Manage the Deputy Administrative Lead and Patient Care Coordinators across three sites.
  • Oversee the running of three reception areas to maintain continuous cover.
  • Recruit and train administrative staff and coordinate day-to-day management of the admin and reception team.
  • Create rotas according to leave and ensure clinic design changes maximise slot efficiency.
  • Attend virtual and in-person meetings within Sexual Health Hounslow and across the Directorate.
  • Maintain environment and ensure staff are informed of issues and attend monthly meetings.

Skills

Operational leadership
Multitasking
Communication
Team management

Job description

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Operational Administrative Lead to provide strategic and practical support for Sexual Health Hounslow. The role manages the Deputy Administrative Lead and Patient Care Coordinators across three sites, oversees reception operations, and leads recruitment and training of admin staff to ensure smooth daily workflows.

The post holder will work with the Clinic Manager to optimise clinic design, improve slot efficiency, and monitor

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