Senior Online Merchandiser

TRP Recruitment Limited; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

TRP Recruitment Limited is partnering with a successful womenswear brand to recruit a commercially driven Senior Online Merchandiser. You will own online merchandising, maximise sales, and enhance the customer journey across international sites, reporting to the Head of Online Trading.

You will manage day-to-day merchandising, optimise content and SEO, lead A/B tests, analyse weekly performance, and work with marketing and ecommerce teams to deliver cohesive campaigns and a seamless shopping

Qualifications

• Experience in online merchandising or ecommerce within a fast-paced retail environment.
• Strong understanding of online trading, conversion optimisation and KPIs.
• Proficient in Salesforce Commerce Cloud, Google Analytics, Excel and Google Sheets.
• Excellent analytical, organisational and communication skills.
• Passionate about fashion ecommerce and thriving in fast-paced environments.

Responsibilities

• Take ownership of day-to-day online merchandising from landing page to checkout.
• Drive ecommerce KPIs: sales, conversion, AOV, UPT.
• Manage website content, stock accuracy, homepage updates, SEO with mobile-first approach.
• Analyse weekly trading performance and report trends.
• Collaborate with marketing, graphics, and ecommerce teams on campaigns.
• Lead A/B testing and optimise site functionality.
• Coordinate with operations and warehouse on stock and digital projects.

Skills

Commercial awareness

Online trading

KPI-driven

Analytical skills

Communication

Tools

Salesforce Commerce Cloud

Google Analytics

Excel

Google Sheets

Job description

We are working with a successful and growing womenswear fashion brand looking for a commercially driven Senior Online Merchandiser to join their dynamic ecommerce team. This is a fantastic opportunity to take ownership of online merchandising, maximise sales performance and enhance the customer journey across multiple international websites. Working closely with the Head of Online Trading, you will play a key role in driving conversion, optimising product visibility and delivering an engaging, seamless shopping experience.

Key Responsibilities

• Take ownership of day-to-day online merchandising, ensuring an engaging and commercially effective customer journey from landing page through to checkout
• Drive key ecommerce KPIs including gross and net sales, conversion, average order value (AOV) and units per transaction (UPT)
• Manage website content, product information, stock accuracy, homepage updates, navigation, sorting, filtering and SEO with a mobile-first approach
• Analyse weekly trading performance, identifying trends and opportunities through week-on-week and year-on-year reporting
• Work closely with marketing, graphics and ecommerce teams to deliver successful online campaigns and consistent brand presentation
• Optimise product listing pages, product detail pages and personalised recommendations to maximise conversion and sales
• Lead A/B testing initiatives and identify improvements to website functionality, customer experience and commercial performance
• Collaborate with operations, customer services and warehouse teams on stock availability, allocations, digital projects and smooth online operations

Person Specification

• Experience in online merchandising or ecommerce within a fast-paced retail environment, ideally womenswear fashion
• Strong commercial awareness with a proven understanding of online trading, conversion optimisation and ecommerce KPIs
• Highly proficient in Salesforce Commerce Cloud, Google Analytics, advanced Excel and Google Sheets
• Excellent analytical, organisational and communication skills with exceptional attention to detail
• Proactive, self-motivated and passionate about fashion ecommerce, with the ability to manage multiple priorities and thrive in a fast-paced environment