Senior Onboarding & Propositions Lead

Barclays; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Barclays is seeking a Senior Product & Propositions Manager to steer onboarding strategy and roadmap across multiple teams in the UK. You will lead cross-functional squads, optimize customer journeys, strengthen controls, and drive growth while championing agile ways of working and value delivery.

This role focuses on transforming operating models, reusing services, and aligning with risk and regulatory requirements across the bank, with London, Glasgow, Manchester, or Northampton offices as

Qualifications

• Extensive PO experience with backlog management and roadmaps.
• Experience in customer onboarding and digital journeys in regulated environments.
• Ability to lead across matrix structures and multiple agile teams.
• Strong stakeholder management at senior levels.
• Use of insights, analytics and KPIs to improve journeys.

Responsibilities

• Own onboarding strategy and roadmap to deliver scalable journeys.
• Lead cross-functional feature teams and coach POs.
• Drive capability-led delivery and prioritisation.
• Ensure regulatory compliance and risk controls.
• Monitor adoption, usage, and revenue metrics.

Skills

Product Ownership

Agile Methodologies

Stakeholder Management

Product Strategy

Customer Onboarding

Job description

Barclays is seeking a Senior Product & Propositions Manager to steer onboarding strategy and roadmap across multiple teams in the UK. You will lead cross-functional squads, optimize customer journeys, strengthen controls, and drive growth while championing agile ways of working and value delivery.

This role focuses on transforming operating models, reusing services, and aligning with risk and regulatory requirements across the bank, with London, Glasgow, Manchester, or Northampton offices as