Senior Officer (Pharmacy, Optometry and Dental)

NHS; Exeter; On-site; GBP 31,000 - 38,000; Full time

Job summary

NHS Devon is seeking a Senior Officer for Pharmacy, Optometry and Dental within a dynamic team focused on enhancing healthcare initiatives. The role involves project management, data analysis, and collaboration with stakeholders to improve patient services in Devon.

Qualifications

• Experience in project management or information analysis.
• Knowledge of NHS issues and Primary Care models.
• Skilled communicator with excellent writing and presentation skills.

Responsibilities

• Organise and monitor delivery against workplan and priorities.
• Conduct reporting and analysis to support decision-making.
• Liaise with various stakeholders, including local authorities and patients.

Skills

Project Management

Data Analysis

Communication

Problem Solving

Time Management

Education

Degree in relevant subject

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Senior Officer (Pharmacy, Optometry and Dental)

NHS Devon's Pharmacy, Optometry and Dental (POD) Commissioning Team is working to deliver some of the most high profile and challenging healthcare initiatives for Devon's patient population, in partnership with service providers, local authorities and neighbouring healthcare systems. As part of a newly formed team, this role will contribute to a broad, interesting and crucial portfolio of work, with the opportunity to achieve important and tangible improvements to services for our patients.

You will be a member of a small, tight-knit part of NHS Devon's wider Primary Care Team, contributing to improving services in key areas such as:

Implementation of the national Pharmacy First service - key to the sustainability of community pharmacy and creating capacity in Primary Care

Improving access to dental care - through a focus on expanding provision of urgent dental care, and commissioning of parallel services to ensure that those who most need to see a dentist, can see a dentist.

Supporting a suite of specialist dental offers - these will include prevention and oral health initiatives for children and young people and dental service provision to vulnerable populations in Devon

Understand opportunities and issues for primary care optometry providers and support pathway development

Main duties of the job

You will be key in organising and monitoring the team's delivery against its priorities and workplan, working with a wide selection of interested stakeholders, including patients, members of parliament, local authorities and healthcare partners. You will analyse and interpret data, create and maintain workplans and feed into regular reports, papers and responses to patient, MP and media enquiries.

The volume of work is large, and the pace is fast. Priorities often shift and there will be a need to adapt and regularly reprioritise. However, you will be part of an exciting, supportive and conscientious wider team with a collaborative and enthusiastic approach to work and our objectives.

About us

As an Integrated Care System (ICS), we recognise now more than ever that we can only provide the care that people really need by working together. Together for Devon therefore represents a partnership where health and care services work together with local communities to improve peoples health, wellbeing and care. It aims to transform health and care services so they are clinically, socially and financially sustainable.

Our vision is simple: equal chances for everyone in Devon to lead long, happy and healthy lives. To achieve this, we have set out six ambitions for the next five years that will help us transform services including: Effective and efficient care, embedding the Integrated Care Model, the Devon deal (a citizen-led approach to health and care), Children and young people, Digital Devon and ensuring Equality.

About NHS Devon

As part of the Devon ICS, NHS Devon Integrated Care Board is responsible for the majority of county's NHS budget, and develops a plan to improve peoples health, deliver high-quality care and better value for money. The organisation is led by a diverse board, with an aim to improve peoples lives in Devon wherever they live, to reduce health inequalities and make sure we can deliver these services for the long term.

Vacancies may close early if a high volume of applications are received.

Job responsibilities

• The Post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives within the POD team.
• The post holder will undertake reporting and analysis of information to support delivery contributing to effective information management within the team and use information/project analysis as agreed with function lead(s).
• Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Team.
• Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems.
• Provides information to project lead on project and statistical information matters. This includes analysing and reporting on data and monitor the processing of data and information.
• Process and respond to contractor and NHSE queries.
• Support processes associated with access, resilience, contractual challenges and change. This includes provision of advice, process management, production of formal documents.
• Maintain and develop team Standard Operating Procedures (SOP).
• Contribute to production of enhanced service and comparable specification / documents, along with the production of pilot, initiative, atypical service documents.
• Regularly prepare comprehensive draft reports, data and letters including recommendation papers for senior review.
• Liaise effectively and work collaboratively with Collaborative Commissioning Hub colleagues.
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

Please see the attached Job description and person specification for full details of the role and responsibilities

Eligibility to Work in the UK Important Information NHS Devon does not currently hold a sponsorship license to support visa applications. We have been able to successfully meet our recruitment needs without the requirement for visa sponsorship. As such, we are only able to consider applications from candidates who already have the appropriate legal right to work in the UK at the time of application. We are committed to fostering an inclusive and diverse workforce and welcome applications from all qualified individuals who meet this requirement. Thank you for your understanding.

Person Specification

Experience, Knowledge & Qualifications

• Knowledge of administrative procedures, project management or information analysis.
• Basic knowledge of project principles.
• Expert knowledge of MS packages including Word, Excel, PowerPoint and Outlook.
• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
• Member of relevant professional bodies, if applicable.
• Good understanding of Primary Care models and contracting.
• Able to interpret complex guidance including Primary Care contractual guidance.
• Experience and ability to respond quickly to unexpected demands and to prioritise effectively.
• Previously worked in similar position within the public sector
• Knowledge of NHS issues.
• Understanding of Data Protection Act

Communication Skills

• Skilled communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering complex information/ instructions to staff and service users.
• Ability to pull together comprehensive draft reports, data and letters.
• Negotiating, networking and persuasive skills.
• Ability to work under pressure in a busy working environment and able to multi-task.
• Ability to work effectively as part of a team.

Equality & Diversity

• Understanding of and commitment to equality of opportunity and good working relationships.

Analytical Skills

• Strong problem solving skills with the ability to respond to sudden unexpected demands.
• Excellent time management skills with the ability to re-prioritise.

Planning Skills

• Skills for supporting project management.

Management Skills

• Skills for managing aspects of projects ensuring they meet financial targets.
• Training or experience of direct line management

Physical Skills

• Skills for manipulating information.
• Advanced keyboard skills, use of a range of software.

Autonomy / Freedom to Act

• Ability to work without supervision.
• Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales.

Other

• An ability to maintain confidentiality and trust.
• Professional, calm and efficient manner.
• Commitment to continuing professional development.
• Positive, flexible and pro-active approach to work.
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,049 to £37,796 a yearper annum pro rata