Senior Office Manager

Oplu (formerly Chace People); London; On-site; GBP 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Office Manager to oversee operations for a prestigious single family office in central London. This role offers a unique opportunity to lead a small, dedicated team while ensuring seamless service delivery across property management and lifestyle services. The ideal candidate will possess strong administrative skills, project management experience, and exceptional interpersonal abilities to effectively liaise with high-net-worth individuals. If you are a resourceful problem-solver with a knack for maintaining high standards of confidentiality and professionalism, this position is perfect for you.

Qualifications

• 8-10 years of relevant experience in office management.
• Proven leadership experience managing small teams.
• Exceptional organizational and time management skills.

Responsibilities

• Oversee daily operations and manage a dedicated team.
• Coordinate lifestyle services and property management.
• Serve as primary contact for family Principals.

Skills

Administrative Skills

Project Management

Leadership

Communication

Problem-solving

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Property Management Systems

Job description

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Oplu (formerly Chace People) provided pay range

This range is provided by Oplu (formerly Chace People). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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SENIOR OFFICE MANAGER FOR SINGLE FAMILY OFFICE

• Location: London, UK
• Contract: Full-time, Permanent
• Start Date: Interviewing now for immediate start

Job Overview:

Oplu is seeking an experienced and diplomatic Family Office Manager to oversee operations for a small, prestigious single family office based in central London. This role provides an exceptional opportunity to lead a small, dedicated team while ensuring the smooth running of daily operations across both property management and lifestyle services. The ideal candidate will bring strong administrative skills, project management experience, strategic leadership, and meticulous attention to detail to ensure seamless service delivery across all aspects of the family's interests.

As Family Office Manager, you will serve as the most senior on-site representative, directly liaising with family Principals while coordinating lifestyle services, managing property portfolios, addressing various operational needs, and leading a team of five professionals. This position requires someone with exceptional interpersonal skills, proven management experience, and the ability to navigate complex approval processes with discretion and professionalism.

Key Responsibilities:

• Perform routine and pre-visit checks for office and property needs across the family's extensive London portfolio
• Oversee and maintain schedules for property services, rental contracts, and contractors for all family properties
• Lead a team of three professionals across operations, providing direction, oversight, and professional development
• Serve as the primary point of contact between the family Principals and the office, communicating effectively across cultural contexts
• Manage administrative support, including filing systems, key storage, and assisting with accounting documentation as needed
• Coordinate with property management companies, vendors, and domestic staff (housekeepers, butlers, chefs, nannies)
• Direct comprehensive concierge services including personal shopping, transport bookings, logistics, restaurant reservations, and exclusive social event planning (Ascot, Summer Season)
• Ensure the office environment is maintained to the highest standards, including supervision of cleaning staff
• Manage office supplies, telecommunications systems, and facilitate domestic and international postage requirements
• Navigate approval processes with family Principals, demonstrating persistence and diplomatic problem-solving skills
• Organize team gatherings and events to foster a positive office culture
• Problem-solve daily challenges efficiently and contribute to overall team effectiveness
• Uphold the highest standards of confidentiality, integrity, and ethical conduct in all aspects of operation

Requirements:

• Minimum 8-10 years of relevant experience
• Proven leadership experience managing small teams with demonstrable results
• Excellent communication skills with the ability to interact effectively with UHNW individuals
• Cultural sensitivity and experience working with international families and business practices
• Strong problem-solving abilities with resourcefulness and perseverance when facing challenges
• Impeccable discretion and professionalism with the highest ethical standards
• Exceptional organizational and time management skills
• Advanced proficiency in Microsoft Office suite and relevant property management systems
• Experience in luxury hospitality, concierge services, or high-end property management highly desirable
• London-based with availability for urgent weekend and evening "out of hours" duties as required

Please note: Due to the high volume of applications we receive, we regret that we are only able to contact candidates who are successfully shortlisted. If you have not heard from us within 14 days of submitting your application, please assume that you have not been successful on this occasion.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Project Management, and Management

• Industries

  Administrative and Support Services, Office Administration, and Household Services

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