Senior Office Administrator

eTeach UK Limited; Bristol; On-site; GBP 22,000; Full time

Job summary

A specialist SEMH school in Bristol is seeking a Senior Office Administrator to manage daily operations and support staff and students. The ideal candidate will have experience in office management, strong communication skills, and the ability to maintain professionalism in challenging situations. Comprehensive training and a supportive environment await you, making a meaningful impact on the school community.

Benefits

Comprehensive training

Supportive working environment

Structured induction programme

Qualifications

• Exceptional emotional resilience and a calm demeanor under pressure.
• Experience in office management within a school or specialist setting.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Manage the school office and administrative staff.
• Act as a point of contact for parents and visitors in sensitive situations.
• Maintain student records and financial administration.

Skills

Emotional resilience

Adaptability

Communication skills

Team player attitude

Office management experience

Understanding of safeguarding

Job description

Overview

Senior Office Administrator (Specialist SEMH School)

Are you an experienced administrator with exceptional resilience, empathy, and the ability to be a calm, organising force in a dynamic and fast-paced environment? Hill View School is a specialist school for learners with Social, Emotional, and Mental Health (SEMH) needs. We are seeking a highly capable Senior Office Administrator to become the central anchor of our school's operations. This is a pivotal role that requires more than just administrative excellence; it demands the ability to thrive amidst the challenges of a specialist provision, supporting our students, families, and staff with unwavering professionalism and compassion.

The Role: The Hub of Our School Community

As the Senior Office Administrator, you will be the backbone of our daily operations and a key holder of our school's culture. You will manage a small team and ensure the school office is a welcoming, efficient, and supportive hub for everyone. In our environment, this means being prepared for the unexpected, proactively supporting colleagues during moments of crisis, and liaising with a wide range of stakeholders, from local authorities to parents who may be in distress. You will be a vital part of our “Be the best you. Build the best us.” culture.

Key Responsibilities

• Managing the school office and administrative staff, fostering a culture of proactive support for the whole school.
• Acting as a calm and professional point of contact for parents, external agencies, and visitors, often in complex or sensitive situations.
• Maintaining robust student records and data management systems with meticulous attention to detail.
• Overseeing financial administration, including budgeting and purchasing.
• Ensuring compliance with educational policies and regulations.
• Demonstrating adaptability by supporting the wider school team as needed, contributing to the smooth running of the school during challenging times.

Who We're Looking For

• Exceptional emotional resilience and the ability to maintain a calm, positive, and professional demeanour under pressure.
• High levels of adaptability with the skill to manage competing priorities in a responsive and fast-paced environment.
• Genuine empathy and outstanding communication skills, with the ability to engage sensitively and effectively with a diverse range of people.
• A genuine team player with a proactive, “roll-up-your-sleeves” attitude and a deep-seated commitment to supporting colleagues.
• Experience in office management, ideally within a school or specialist provision setting.
• A solid understanding of safeguarding and compliance within a school environment.

Why Join Hill View School?

• We understand the unique demands of this role, and we are committed to investing in our staff. We offer:
• Comprehensive training in de-escalation and positive behaviour support (CPI), ensuring you have the same foundational understanding as our classroom-based staff.
• A unique opportunity to make a profound impact, contributing to the success of a growing and forward-thinking specialist school.
• A structured induction programme designed to immerse you in our therapeutic culture and "The Hill View Way".
• A highly supportive and collaborative community and a committed team of staff who are determined to give our learners the very best opportunities.
• A strong, strategic commitment from leadership to staff wellbeing.

Salary: Actual Annual Salary £21,565.05, Term time only plus inset days

Job Type: 37 hours, Full-time, Permanent

Start Date: ASAP

Closing Date: 12th October 25

Shortlisting: 13th October 25

Interviews: 16th October 25

Apply

Apply Now: If you are an experienced administrator who is ready for a challenging yet incredibly rewarding role where you can make a real difference, we would be delighted to receive your application. Please use the apply button below and fully complete the online application form. We look forward to welcoming you to the Hill View School team!

Please note: All positions at Hill View School require appropriate references and enhanced Disclosure and Barring Service (DBS) clearance due to direct access to children.

Safeguarding Statement

Hill View School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to understand and share this commitment. We have a shared commitment to develop a culture of respect, where discrimination is not tolerated. We welcome all applications, including those from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.