Senior Network & Telecoms Engineer

NHS; Port Talbot; On-site; GBP 46,000 - 54,000; Full time

Job summary

Swansea Bay University Health Board seeks a Senior Network Engineer to enhance network performance within healthcare. This permanent, full-time role requires a keen technical background and experience with Cisco systems. You will support network and telecom services while ensuring security and efficiency in digital healthcare applications.

Qualifications

• In-depth knowledge in configuring monitoring and security systems.
• 2 years experience supporting large Cisco installations.
• Ability to train staff and relate technical information clearly.

Responsibilities

• Ensure network performance supporting digital healthcare applications.
• Work with departments to enhance digital technology usage.
• Troubleshoot complex network and telephony issues.

Skills

Problem Solving

Communication

Teamwork

Technical Writing

Education

Masters Degree or Equivalent Experience

ITIL Foundation or Equivalent Experience

Tools

Cisco Switches

Cisco Routers

Cisco Wireless Systems

Cisco Security Systems

Cisco Telephony Systems

Job description

Job summary

Swansea Bay University Health Board is offering an exciting opportunity for an experienced Senior Network Engineer to work within an ambitious ICT Operations team. The individual will need to have excellent technical background with an interest in innovative IT solutions that could be used within the Health care environment.

The role will provide daily support to the network and telecoms team who provides the health boards digital services.

Working under the guidance of the Network manager and Network Architect, you will work closely with the Network team who are responsible for the Network, Telephony, WiFi and Security services.

You will have opportunity to work with the best networking kit, from Core Edge / Data Centre / Security / Wi-Fi and Telephony.

You will be a lead contributor on our SDN and Datacenter projects, working closely with the Network Solutions Architect.

Main duties of the job

You will be responsible for ensuring the network remains at peak performance with this underpinning all Digital healthcare applications. Ensuring systems are up to date in order to protect against Cyber threats.

Deputise for the Network Manager / Network Architect as and when required.

Work with the Health Boards departments to encourage the use of digital technology and help identify deliverable benefits.

As a good communicator, the individual will need to be able to deal with staff at all levels, in addition to communicating with staff within the Health Board, the individual must have good skills in explaining requirements to suppliers in technical meetings and project meetings.

Troubleshoot complex network and telephony issues.Contribute to the production of business cases, ensuring that these cases utilise appropriate technology available.

Ensure technical solutions comply with departmental policies and agreed standards.

Provide technical documentation when required and as part of all project implementations.

The successful candidate will be a highly experienced Network engineer with a keen interest to learn and further develop in, Core Edge / Data Centre / Security / Wi-Fi and Telephony based systems.

There will be opportunity for Home working, with mandatory days at the office and the need to attend site as and when required.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Details Date posted

09 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

130-AC092-0625

Job locations

Baglan HQ

1 Talbot Gateway

Port Talbot

SA12 7BR

Job description Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh

Job description Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh

Person Specification Qualifications Essential

• Masters Degree or Equivalent Experience
• CCNP or Equivalent Experience
• ITIL Foundation or Equivalent Experience

Desirable

• CCNP (non switching or Routing certification)
• Membership of a professional Body

Knowledge Essential

• installing and maintaining Cisco Switches
• installing and maintaining Cisco Routers to include Cores
• Installing and maintaining Cisco Wireless Systems
• Installing and maintaining Cisco Security systems ISE, FIREPOWER
• Installing and maintaining Cisco Telephony to include CUBE

Desirable

• IT Systems within a healthcare Environment
• 2 Years Mentoring within an IT environment

Experience Essential

• In Depth knowledge and experience in configuring monitoring, warning and security systems, Solarwinds, DNA, PRIME, ISE, Stealthwatch, Firepower
• Cisco IP CUCM and associated technologies (CUCM,UCCX, Unity, VG's, Cube, ESXI)
• troubleshooting connectivity issues and experience in tuning networks for VOIP, VC, cabling, devices, switches and firewalls
• Track record of designing and implementing networks wired, wireless, local and wide area and within budget, on time during projects needs
• 2 years experience supporting large Cisco installations (1000 users+)

Desirable

• Hands on experience of Microsoft Windows Servers and IP Networking
• Hands on experience in administering internet facing DMZ
• Hands on experience with Cisco Cube and SIP trunks

Skills Essential

• Excellent problem solving Skills, with the ability to think logically and clearly, elicit information from users and provide remote support, advise and train staff, explaining complex technical information in a clear manner
• Good report and documentation skills, able to present technical issues and proposals to the senior management team
• Be a good team working, be able to work alone, must be pro-active and self motivated in learning new technologies
• work with change management, adapt to change and new technologies
• Work on own initiative, manage time and priorities effectively, develop and maintain effective team working,
• Maintain excellent working relationships with 3rd party suppliers, ability to travel between sites in a timely manner

Desirable

• understanding of ICT and it's application to healthcare
• Excellent presentation skills

Person Specification Qualifications Essential

• Masters Degree or Equivalent Experience
• CCNP or Equivalent Experience
• ITIL Foundation or Equivalent Experience

Desirable

• CCNP (non switching or Routing certification)
• Membership of a professional Body

Knowledge Essential

• installing and maintaining Cisco Switches
• installing and maintaining Cisco Routers to include Cores
• Installing and maintaining Cisco Wireless Systems
• Installing and maintaining Cisco Security systems ISE, FIREPOWER
• Installing and maintaining Cisco Telephony to include CUBE

Desirable

• IT Systems within a healthcare Environment
• 2 Years Mentoring within an IT environment

Experience Essential

• In Depth knowledge and experience in configuring monitoring, warning and security systems, Solarwinds, DNA, PRIME, ISE, Stealthwatch, Firepower
• Cisco IP CUCM and associated technologies (CUCM,UCCX, Unity, VG's, Cube, ESXI)
• troubleshooting connectivity issues and experience in tuning networks for VOIP, VC, cabling, devices, switches and firewalls
• Track record of designing and implementing networks wired, wireless, local and wide area and within budget, on time during projects needs
• 2 years experience supporting large Cisco installations (1000 users+)

Desirable

• Hands on experience of Microsoft Windows Servers and IP Networking
• Hands on experience in administering internet facing DMZ
• Hands on experience with Cisco Cube and SIP trunks

Skills Essential

• Excellent problem solving Skills, with the ability to think logically and clearly, elicit information from users and provide remote support, advise and train staff, explaining complex technical information in a clear manner
• Good report and documentation skills, able to present technical issues and proposals to the senior management team
• Be a good team working, be able to work alone, must be pro-active and self motivated in learning new technologies
• work with change management, adapt to change and new technologies
• Work on own initiative, manage time and priorities effectively, develop and maintain effective team working,
• Maintain excellent working relationships with 3rd party suppliers, ability to travel between sites in a timely manner

Desirable

• understanding of ICT and it's application to healthcare
• Excellent presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Swansea Bay University Health Board

Address

Baglan HQ

1 Talbot Gateway

Port Talbot

SA12 7BR

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Swansea Bay University Health Board

Address

Baglan HQ

1 Talbot Gateway

Port Talbot

SA12 7BR

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)