Senior Network Engineering Manager

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Senior Technical Network Engineer is responsible for the design, implementation, and maintenance of network infrastructure. This includes routers, switches, firewalls, wireless access points, and other related hardware. The Senior Engineer will also troubleshoot network issues and provide technical support to internal staff.

The role is home-based with requirement to travel (field)

What you'll do

• Customer Design:
  • Maintain expert-level understanding of our technical product functionalities and communicate effectively with both technical and non-technical stakeholders, from high-level overviews to detailed technical discussions.
  • Support the Presales team with technical expertise during customer engagements, both on-site and remotely.
  • Conduct testing and validation of new equipment, technologies, and services for interoperability before deployment.
  • Lead technical design and implementation of connectivity and TV infrastructure, including site surveys, configuration, documentation, and troubleshooting.
• In-Life Operations:
  • Provide third-line support for complex issues, maintaining strong customer relationships.
  • Oversee operational delivery of projects and solutions, ensuring quality and efficiency.
  • Manage and maintain edge network infrastructure for optimal performance.
  • Develop and update technical documentation and procedures.
  • Manage configuration changes effectively.
  • Maintain strong vendor relationships, understanding their roadmaps and impacts.

What you'll bring:

• Excellent stakeholder management & collaboration skills.
• Extensive experience configuring and deploying Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
• Experience with wireless controllers, switches, access points, and routers.
• Experience in network design, including SD-WAN.
• Strong troubleshooting and problem-solving skills.
• Professional certifications such as CWNP, CCNP, JNCIS, or equivalent.
• Expertise in 802.11 wireless technologies and wireless network design using tools like Ekahau.
• Experience with APIs and scripting (Python, Bash, etc.) is advantageous.
• Knowledge of SMATV, IPTV, and Fibre distribution systems is advantageous.
• Full UK Driving Licence required.

Team overview

Join Sky Business Technology, a leader in Connectivity & TV solutions, designing and delivering high-quality services across WAN, LAN, WLAN, IPTV, and Fibre systems. We seek a skilled Senior Technical Engineer to join our dynamic team.

The rewards

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Sky VIP rewards and experiences

Inclusion & how you'll work

We value diversity and inclusion, investing in society, fighting racial injustice, and setting representation targets. We embrace hybrid working, balancing office and home work.

Your office space

Home-based with travel requirements.

We'd love to hear from you

Join Sky Tech, where inventive minds work on what’s next. We support community, sustainability, and diversity. If you believe in better, we’ll back you. Note: Successful applicants will undergo a criminal record check, with possible withdrawal of offer depending on convictions.