Senior Network Engineer (Tier 2) – Hybrid Data-Centre

ARO Technology; Liverpool; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company Pension Scheme

Private Medical Insurance

25 days holiday + bank holidays + swap

Job summary

ARO Technology’s SDS unit is seeking a Senior Network Engineer (Tier 2) to support NHS, clinical and public-sector networks from Liverpool data centres. The role combines hands-on networking with deployments, project activity and change control.

You will act as Tier 2 escalation, own incidents through to resolution and mentor junior engineers. The post is hybrid (3 days in Liverpool, 2 days remote) with occasional travel to Runcorn or customer sites.

Qualifications

• Hands-on knowledge of enterprise routing, switching, firewalls and secure connectivity.
• Experience with Fortinet FortiGate/FortiManager.
• Understanding of routing protocols: BGP, OSPF, HSRP/VRRP and VLANs.
• Knowledge of firewall policy, NAT, VPN and SD-WAN.
• Experience delivering network implementations in multi-site or data-centre environments.
• Familiarity with ITIL-aligned incident, problem, change and transition processes.

Responsibilities

• Act as Tier 2 escalation point for incidents, problems and service requests.
• Own SDS issues with documentation, communication and timely resolution.
• Support major incidents with customers, vendors and internal teams.
• Troubleshoot LAN, WAN, WLAN, firewall, VPN and data-centre networking.
• Contribute to network designs, change controls and test plans.
• Produce designs, migration plans and rollback procedures.

Skills

Routing & Switching

Fortinet FortiGate

BGP & OSPF

SD-WAN

ITIL processes

HSRP/VRRP

Vendor coordination

Communication skills

Tools

PRTG

SolarWinds

LogicMonitor

Ansible

Job description

ARO Technology’s SDS unit is seeking a Senior Network Engineer (Tier 2) to support NHS, clinical and public-sector networks from Liverpool data centres. The role combines hands-on networking with deployments, project activity and change control.

You will act as Tier 2 escalation, own incidents through to resolution and mentor junior engineers. The post is hybrid (3 days in Liverpool, 2 days remote) with occasional travel to Runcorn or customer sites.