Senior Network Engineer

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 42,000 - 60,000; Full time

Job summary

The Royal Wolverhampton NHS Trust is seeking an experienced Senior Network Technician to join our Digital & Technology Services team. This key technical role supports the Trust’s enterprise network across hospital sites, data centres, and community locations.

You will provide senior-level expertise across LAN, WAN, WLAN, firewalls, and remote access services to ensure high availability, performance, and security for critical systems.

Qualifications

• Networking qualifications and significant experience supporting large-scale network infrastructure.
• Experience providing 2nd/3rd line support in enterprise environments.
• Ability to work in a fast-paced, healthcare setting and coordinate with ICT and suppliers.
• On-call and occasional out-of-hours work required.

Responsibilities

• Provide 2nd and 3rd line support across WAN, LAN, WLAN and firewall infrastructure, including hardware, software, and cabling, ensuring issues are owned through to satisfactory resolution in line with Service Level Agreements.
• Troubleshoot and resolve highly complex network and security issues,ensuring minimal disruption to critical clinical and business services.
• Take ownership of the continuous improvement and futureproofing of the Trust’s network infrastructure, including capacity planning and performance optimisation using network monitoring tools.
• Proactively monitor, manage, and report on network performance, availability, and incidents, ensuring timely communication to stakeholders and affected users.
• Lead or support the installation, configuration, and deployment of network equipment, including routers, switches, firewalls, and wireless infrastructure.
• Contribute to the design and implementation of complex network solutions, including participation in pilot projects, technical evaluations, and infrastructure upgrades.
• Support the planning and delivery of network-related projects, including upgrades, migrations, and new site deployments, managing changing priorities where required.
• Ensure the security of network infrastructure, including firewalls, access controls, and monitoring systems, maintaining robust protection of internal and external services.

Skills

Enterprise networking

Network troubleshooting

On-call experience

Collaborative working

Education

CCNA/CCNP or equivalent

Tools

Firewall technologies

Network monitoring

Routers & switches

Security management

Job description

The Royal Wolverhampton NHS Trust is seeking an experiencedSenior Network Technician to join our Digital & Technology Services team. This is a key technical role supporting the Trust’s enterprise network infrastructure across hospital sites, data centres, and community locations.

You will be responsible for providing senior‑level technical expertise across LAN, WAN, WLAN, firewalls, and remote access services, ensuring high availability, performance, and security for critical clinical and corporate systems. Acting as a senior escalation point, you will lead on complex troubleshooting, support major incidents, and contribute to network upgrades and infrastructure projects.

The role requires strong experience supporting enterprise networking environments, excellent problem‑solving skills, and the ability to work effectively in a fast‑paced, operational healthcare setting. You will work closely with ICT colleagues, clinical stakeholders, and third‑party suppliers to maintain resilient and secure services.

Essential requirements include networking qualifications (e.g. CCNA/CCNP or equivalent experience) and significant experience supporting large‑scale network infrastructure. On‑call and occasional out‑of‑hours working is required.

Join us and play a vital role in supporting patient care through reliable, secure digital infrastructure.

Main duties of the job

Provide 2nd and 3rd line support across the Trust’s WAN, LAN, WLAN, and firewall infrastructure, including hardware, software, and cabling, ensuring issues are owned through to satisfactory resolution in line with Service Level Agreements.

Troubleshoot and resolve highly complex network and security issues,ensuring minimal disruption to critical clinical and business services.

• Take ownership of the continuous improvement and futureproofing of the Trust’s network infrastructure, including capacity planning and performance optimisation using network monitoring tools.
• Proactively monitor, manage, and report on network performance, availability, and incidents, ensuring timely communication to stakeholders and affected users.
• Lead or support the installation, configuration, and deployment of network equipment, including routers, switches, firewalls, and wireless infrastructure.
• Contribute to the design and implementation of complex network solutions, including participation in pilot projects, technical evaluations, and infrastructure upgrades.
• Support the planning and delivery of network-related projects, including upgrades, migrations, and new site deployments, managing changing priorities where required.
• Ensure the security of network infrastructure, including firewalls, access controls, and monitoring systems, maintaining robust protection of internal and external services.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Please see attached job description and personal specification for full list of duties and responsibilities.

Person specification

Application form

• Industry certifications (e.g. CCNA/CCNP, or equivalent network certification)
• Experience with firewall technologies, configuration, and security management
• Experience supporting critical 24/7 services in a complex environment (ideally healthcare)
• Understanding of network security principles aligned to NCSC/DSPT standards

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: Health and Care Worker Visa orSkilled Worker Visa .

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.