Senior Network Engineer

Sky; Redhill; Hybrid; GBP 40,000 - 80,000; Full time

Job description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Senior Technical Network Engineer is responsible for the design, implementation, and maintenance of network infrastructure, including routers, switches, firewalls, wireless access points, and related hardware. The Senior Engineer will troubleshoot network issues and provide technical support to internal staff.

This role is home-based with travel (field) requirements.

What you'll do

• Customer Design:
  • Maintain expert-level understanding of our technical products and communicate effectively with both technical and non-technical stakeholders.
  • Support presales activities by collaborating with the Presales team, providing technical expertise on-site and remotely.
  • Conduct testing and validation of new equipment, technologies, and services.
  • Lead technical design and implementation of connectivity and TV infrastructure, including site surveys, configuration, documentation, and troubleshooting.
• In-Life Operations:
  • Provide third-line support for complex issues and manage customer relationships.
  • Oversee operational delivery of projects and solutions, ensuring quality and efficiency.
  • Manage and maintain edge network infrastructure for optimal performance.
  • Develop and maintain technical documentation and procedures.
  • Manage configuration changes and maintain vendor relationships.

What you'll bring:

• Excellent stakeholder management and collaboration skills.
• Experience configuring and deploying Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
• Experience with wireless controllers, switches, access points, and routers.
• Knowledge of network design including SD-WAN.
• Strong troubleshooting and problem-solving skills.
• Professional certifications such as CWNP, CCNP, JNCIS, or equivalent.
• Expertise in 802.11 wireless technologies and network design using tools like Ekahau.
• Experience with APIs and scripting (Python, Bash) is advantageous.
• Understanding of SMATV, IPTV, and Fibre distribution systems is advantageous.
• Full UK Driving Licence required.

Team overview

Join Sky Business Technology, a leader in Connectivity & TV solutions, designing and delivering high-quality services across WAN, LAN, WLAN, IPTV, and Fibre systems. We seek a skilled Senior Technical Engineer to join our dynamic team.

The rewards

• Sky Q for the TV you love in one place
• Sky Glass at an exclusive rate
• Generous pension package
• Private healthcare
• Discounted mobile and broadband
• Sky VIP rewards and experiences

Inclusion & how you'll work

We value diversity and inclusion, supporting community and sustainability efforts. We embrace hybrid working, balancing office and home working.

Your office space

Home-based with travel requirements.

We'd love to hear from you

Come work with inventive, forward-thinking minds in Tech, Product, and Data at Sky. We support differences, community, and sustainability. If you believe in better, we support you. Successful applicants will undergo a criminal record check, and offers may be withdrawn based on convictions.