Senior Network Engineer

Sky; Essex; Hybrid; GBP 40,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Senior Technical Network Engineer, where you will design and maintain cutting-edge network infrastructure. This role offers the chance to innovate and optimize connectivity solutions for a diverse range of clients. With responsibilities that include troubleshooting, project management, and collaboration with various stakeholders, you'll play a crucial role in enhancing the quality of services delivered. Enjoy the flexibility of a home-based position with travel requirements, while being part of a dynamic team that values diversity and inclusion. This is an exciting opportunity to make a significant impact in the tech industry.

Benefits

Private Healthcare

Generous Pension Package

Discounted Mobile and Broadband

Sky VIP Rewards

Exclusive Sky Glass Rates

Qualifications

• Experience in configuring and deploying networking products.
• Strong problem-solving skills and third-line support experience.

Responsibilities

• Design and maintain network infrastructure including routers and switches.
• Provide third-line support for complex network issues.

Skills

Stakeholder Management

Network Design

Troubleshooting

Juniper Mist

Cisco Products

SD-WAN

APIs and Scripting

Education

Professional Certifications (CWNP, CCNP, JNCIS)

Tools

Ekahau

Job description

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

The Senior Technical Network Engineer is responsible for the design, implementation, and maintenance of network infrastructure, including routers, switches, firewalls, wireless access points, and related hardware. The Senior Engineer will troubleshoot network issues and provide technical support to internal staff.

This role is home-based with travel requirements (field).

What you'll do

• Customer Design:
  • Maintain expert-level understanding of our technical product functionalities and communicate effectively with both technical and non-technical stakeholders.
  • Support presales efforts with technical expertise on-site and remotely.
  • Test and validate new equipment, technologies, and services for interoperability.
  • Lead technical design of connectivity and TV infrastructure, including site surveys, configuration, documentation, and troubleshooting.
• In-Life Operations:
  • Provide third-line support for complex issues while maintaining customer relationships.
  • Oversee operational delivery of projects, ensuring quality and efficiency.
  • Manage and maintain edge network infrastructure for optimal performance.
  • Develop and maintain technical documentation and procedures.
  • Manage configuration changes effectively.
  • Maintain strong relationships with hardware and software vendors.

What you'll bring:

• Excellent stakeholder management and collaboration skills.
• Experience configuring and deploying Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
• Experience with wireless controllers, switches, access points, and routers.
• Network design experience, including SD-WAN.
• Strong troubleshooting and problem-solving skills.
• Professional certifications such as CWNP, CCNP, JNCIS, or equivalent.
• Expertise in 802.11 wireless technologies; experience with design tools like Ekahau is preferred.
• Experience with APIs and scripting (Python, Bash) is advantageous.
• Knowledge of SMATV, IPTV, and Fibre distribution systems is advantageous.
• Full UK Driving Licence required.

Team overview

Join Sky Business Technology, a leader in Connectivity & TV solutions, designing and delivering high-quality services across WAN, LAN, WLAN, IPTV, and Fibre systems. We seek a skilled Senior Technical Engineer to join our dynamic team.

The rewards

• Sky Q for the TV you love, all in one place
• Exclusive Sky Glass rates
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Sky VIP rewards and experiences

Inclusion & how you'll work

We pride ourselves on diversity and inclusion, investing in society, fighting racial injustice, and setting representation targets. We embrace hybrid working, splitting time between office and home, with details provided during recruitment.

Your office space

This role is home-based with travel requirements (field).

We'd love to hear from you

Sky fosters inventive, forward-thinking minds in Tech, Product, and Data. We value differences, support our community, and aim for a sustainable future. If you believe in better, we'll support you every step of the way.

Note: Successful applicants will undergo a criminal record check, which may impact offer acceptance depending on convictions.