Senior Network Engineer

South West London & St George's Mental Health NHS Trust; City Of London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading mental health service provider in London seeks a Senior Network Engineer to enhance network services and IT infrastructure. Responsibilities include maintaining network hardware, troubleshooting issues, and collaborating with suppliers. The ideal candidate will have a strong background in network engineering and a commitment to service improvement. Flexible working options are available.

Benefits

Flexible working

Support for career development

Diversity and inclusion policies

Qualifications

• Proven track record in network engineering.
• Ability to maintain compliance with set standards.
• Experience with network monitoring and performance reporting.

Responsibilities

• Install, operate, and maintain network and unified communications hardware.
• Implement and manage network monitoring and efficiencies.
• Investigate and resolve network issues.
• Collaborate with suppliers to implement services.

Skills

Network engineering

Performance monitoring

Troubleshooting

Collaboration with suppliers

Job description

Overview

The post holder will deliver and enhance network and unified communications services, supporting the Trust's mission of "Making life better together" by improving IT infrastructure. The successful candidate will demonstrate enthusiasm for digital service improvements and embody the Trust's values of being respectful, open, collaborative, compassionate, and consistent. They will have a proven track record in network engineering. The post holder reports to the Network Manager. The Senior Network Engineer will deliver and maintain network and unified communication services in accordance with SLAs, ensuring optimal performance and availability. Key responsibilities include:

• Installing, operating, and maintaining corporate network and unified communications hardware and software, including configuration, documentation, and control.
• Implementing and managing network monitoring, performance reporting, and efficiencies in the Trust's network infrastructure.
• Maintaining up-to-date documentation on internal processes and network drawings.
• Investigating and resolving network issues by providing advice, devising workarounds, correcting faults, or making modifications, ensuring compliance with set standards.
• Collaborating with suppliers to implement services that meet required service levels.
• Analysing incidents and problems to identify trends, support proactive problem management, and prevent recurrence.
• Contributing to key projects and infrastructure performance reviews, providing technical expertise for operational procedures.
• Creating and maintaining network availability plans to ensure an optimal cost/performance balance.

About the Trust, Values and Diversity

South West London and St George\'s Mental Health NHS Trust is committed to providing services which embrace diversity and promote equality of opportunity. We are a Disability Committed Employer and welcome applications from all sections of the community and people of all protected characteristics. We are members of Stonewall Diversity Champions and the Employers Network for Equality and Inclusion. The Trust supports the establishment of Staff Networks groups to promote diversity in the workplace: BME (Evolve), Christian Staff Network, DiverseAbility, Deaf Staff Network, Mental Health Staff Forum, Women\'s Staff Network, and LGBTQIA+. We are committed to supporting the Armed Forces Community and have signed the Armed Forces Covenant. We provide reasonable adjustments to the interview process for any candidates with a disability.

Additional Information

Please note: the closing date listed is a guide and the vacancy may close earlier if a sufficient number of applicants have been received. By submitting your application you agree to your information being transferred to a third-party e-recruitment system. If you have not heard from us within three weeks of the closing date, your application has not been successful. Priority consideration for applications may be given to at-risk NHS employees. If successful and appointed, you authorise the Trust to confirm your previous NHS service via an Inter Authority Transfer process. Employment is offered subject to successful completion of a Probationary Period (depending on Band, except for medical roles). We are a smoke-free Trust. We offer flexible working and a range of benefits to support a positive, welcoming environment for career development.

Opportunity Details

An exciting opportunity has arisen for a dynamic and motivated Senior Network Engineer (Band 8a) within the Digital Services (IT) Team. Our Digital Service Department oversees all IT and technical telecoms issues across five London Boroughs: Wandsworth, Sutton, Merton, Kingston, Richmond, and Specialist Services, as well as some national services outside of London. We support over 3,500 staff across more than 30 sites. The department procures all IT and telecoms equipment on behalf of the Trust and enforces internal (ITIL) and external (NHS Digital and Department of Health) IT policies and procedures. NHS AFC: Band 8a. The Trust has a rich history and a strong commitment to high-quality, integrated health and social care services, with a mission to make life better together. We pursue flexible working and are committed to inclusion and diversity.