Senior Network Engineer

Akkodis; Birmingham; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading hospitality and entertainment company in Birmingham is seeking a Senior Network Engineer to enhance their IT infrastructure team. This hybrid role involves managing network-related operations, ensuring the quality of services, and supporting both logical and physical networks. Ideal candidates will have proven experience in a complex environment and expert knowledge of various networking technologies.

Qualifications

• Proven experience in a large, fast-paced environment.
• Expertise in LAN, WAN, WLAN technologies.
• Strong communication, customer service, and stakeholder management skills.

Responsibilities

• Responsible for network infrastructure supporting business systems.
• Provide 2nd & 3rd line support for LAN, WAN & WLAN.
• Participate in a 24-hour on-call rotation.

Skills

LAN

WAN

WLAN

Cisco Switching

SDWAN technologies

Enterprise Wireless technologies

VIP/SIP telephony systems

ITIL methodology

Job description

Senior Network Engineer

50,000 - 55,000 + benefits

Full Time / Permanent

Hybrid / Birmingham (1 day a week in the office + occasional UK travel)

The Company:

My client is a large and industry leading hospitality and entertainment business who operate on a global scale. Their UK headquarters are in Birmingham and they have other offices and sites throughout the UK.

The Role:

We are looking for a driven and experienced Senior Network Engineer to join a close-knit and highly skilled internal IT infrastructure team. You will be responsible for the network infrastructure that underpins all business systems, supporting both logical and physical networks.

Key Duties:

1. LAN, WAN & WLAN 2nd & 3rd line support, managing and providing reports, deployment of infrastructure (on-premises and in public cloud).
2. Ownership of processes, documentation, and technical problems/issues, including escalation to 3rd party suppliers for resolution.
3. Working within SLA guidelines and recommending changes to SLAs when appropriate.
4. liaising with other IT team members to ensure they are informed of relevant issues.
5. Managing calls and logging through the Helpdesk / Knowledgebase System, ensuring SLA, training, hardware analysis statistics are accurate.
6. Maintaining the quality of network services.
7. Participating in a 24-hour on-call rotation with other IT staff.

Experience required:

1. Proven experience as a Network Engineer or similar in a large, fast-paced, and complex environment.
2. LAN, WAN, and WLAN technologies.
3. Cisco Switching.
4. SDWAN technologies.
5. Enterprise Wireless technologies and components.
6. VIP/SIP telephony systems (build, support, and maintenance).
7. Managing networks in cloud environments.
8. ITIL methodology for managing IT systems and services.
9. Excellent stakeholder management, customer service, and communication skills.

Contact:

Please apply via the link or contact (url removed) for more information.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for temporary workers in the UK. Modis Europe Ltd provides a variety of international solutions connecting clients to top talent worldwide. For positions in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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