Senior National Account Manager - Value Retail

Nestlé; Crawley; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Potential discretionary bonus

Generous pension scheme

12 flexible days on top of 25-day ent.

2 volunteering days

Car allowance

Job summary

Nestlé Purina Pet Care is seeking a Senior National Account Manager for the Value Retail team based at our Gatwick site with hybrid working (2 days in the office). You will lead customer plans, negotiate with major retailers, and drive joint business plans that deliver profitable growth.

You will analyse data, manage cross-functional teams, and shape category strategies to win in a dynamic market while delivering strong promotional activation and portfolio optimisation for value retail partners.

Qualifications

• Essential: Customer leadership/P&L experience, agile thinking, category management knowledge, strong negotiation skills and experience managing complexity.
• Desirable: Experience with grocery or Value Retail customers, strong leadership and strategic planning abilities.
• Successful candidate will demonstrate proactive mindset, entrepreneurial thinking and results focus.

Responsibilities

• Develop and lead the annual Customer Business Plans for Value Retail partners, delivering against strategies and KPIs.
• Analyse EPOS, Nielsen, CIM, SRM data to build commercial plans that optimise KPI delivery.
• Ensure timely execution of customer plans with clear internal/external documentation and alignment.
• Lead customer contact strategy and build cross-functional relationships at appropriate levels.
• Influence category and marketing teams to enable best in class category strategies and activations.
• Collaborate with category teams to deliver NPD and optimised distribution.
• Define portfolio mix using insights for customers and shoppers; lead cross-functional delivery.
• Own and develop promotional plans including revenue, trade spend and activation details.

Skills

Customer leadership

P&L experience

Agile thinking

Negotiation skills

Category management

Cross-functional leadership

Results driven

Job description

Nestlé Purina Pet Care

Senior National Account Manager – Value Retail

Location: Gatwick - Hybrid working: 2 days per week in our office

Attractive Salary + car allowance

• Potential, discretionary bonus
• 12 flexible days on top of 25-day holiday entitlement
• A focus on personal development and growth

Nestlé Purina Pet Care

Senior National Account Manager – Value Retail

Location: Gatwick - Hybrid working: 2 days per week in our office

Attractive Salary + car allowance

Some Of Our Other Fantastic Benefits

• Potential, discretionary bonus
• Generous pension scheme
• 12 flexible days on top of 25-day holiday entitlement
• 2 paid volunteering days
• A focus on personal development and growth

Position Summary

At Nestlé Purina, we’re on a mission to enrich the lives of pets, the people who love them, and the planet we share. Join us, and you’ll discover a world where your skills, knowledge, and passion can flourish. As part of our supportive and dynamic environment, you’ll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. At Purina, you’re not just part of a team; you’re part of a movement to create a better world for pets and people alike.

We have a fantastic opportunity based at our Gatwick site, to join our Purina Sales team as Senior National Account Manager in the Value Retail team. This really is an exciting and challenging opportunity, which will see you demonstrate your leadership skills and the delivery of a profitable share winning plan by creating, selling and executing joint business plans with our Value Retail customers.

Your impact

• Develop and lead the negotiation of the annual Customer Business Plans which deliver against internal and external strategies & KPI
• Analysing of data sets (EPOS, Nielson, CIM, SRM) to build commercial plans which optimise KPI delivery
• The timely and accurate execution of Customer Plans, providing excellent communication to Customers, completing all required internal and external documentation and alignment to ensure perfect execution of customer plans
• Lead Customer Contact Strategy and build powerful relationships cross functionally at appropriate levels
• Accountable for the indirect leadership of Category and Marketing teams to facilitate best in class category strategies & activation. Use well developed skills to facilitate best in class selling stories, in-store activation and promotional performance
• Work with category team to ensure successful delivery of strategic NPD in agreed distribution
• Deploy customer, shopper and category insight to identify optimum portfolio mix for the customer and shopper. Lead cross functional teams to deliver portfolio range for customer.
• Own and develop promotional plan to include revenue, trade spend & promotion activation details including, timing, mechanics & estimated amount sold on deal (uplift &/or total)
• The timely participation and input into all relevant internal planning processes (weekly, monthly and quarterly) / MBP. Utilise multiple data sets to create guidance to build understanding of external performance dynamics

Your ingredients for success

To be successful, you’ll already have a fantastic breadth of sales or commercial experience within FMCG categories. A strategic thinker with strong commercial awareness and excellent numeracy skills, you’ll be able to communicate persuasively and credibly to multiple stakeholders internally as well to customers externally. You will need to demonstrate a proactive, entrepreneurial and innovative mind‑set.

Essential

• Customer leadership/P&L experience
• Demonstrate agile thinking and inspirational leadership as we shape our plans to win in this dynamic marketplace
• Category management knowledge
• Previous management of a large trade spend budget is critical
• Negotiating skills and experience of managing complexity and ambiguity
• Naturally curious, crucial that you be able to take the initiative when faced with any obstacle
• Ability to manage and lead structured negotiations is essential
• Results focused & highly driven

Desirable

• Pet experience ideal
• Previous experience managing grocery or Value Retail customers

What You Need To Know

Advert posting date: 17/08/2026

Advert closing date: 31/08/2026

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.

We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace

To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland