Senior National Account Manager - Off Trade

Lucky Saint; London; On-site; GBP 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior National Account Manager to drive growth in the Off Trade sector. This dynamic role involves managing customer relationships, overseeing P&L, and collaborating with cross-functional teams to deliver innovative strategies. The ideal candidate will have a proven track record in grocery management, exceptional presentation skills, and a passion for fostering a collaborative culture. Join a team that values diversity and is committed to changing perceptions in the alcohol-free beverage market. This is a unique opportunity to make a significant impact in a fast-paced, high-growth environment.

Benefits

Annual bonus based on company performance

Vitality Health Insurance

25 days holiday + 8 bank holidays

3% employer pension contribution

Life insurance

Employee Assistance Program

Mintago financial wellbeing platform

Share options

Flexible working

Unlimited Lucky Saint allowance

Qualifications

• 5+ years in Grocery/Off Trade with top UK supermarket experience.
• Strong track record in delivering commercial success and insights.

Responsibilities

• Manage P&L for customers and exceed performance objectives.
• Build relationships with key retailers and create sustainable growth.

Skills

Grocery Management

Commercial Success

Presentation Skills

Analytical Skills

Team Collaboration

Initiative

Category Insight

Growth Mindset

Job description

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Lucky Saint - Senior National Account Manager (Off Trade / Grocery)

Reporting to: Head of Grocery, UK & Ireland

The Opportunity:

We are looking for a Senior National Account Manager to join the team at Lucky Saint as we continue our mission to become the defining alcohol-free beer. In this role you will be supporting the UK & Ireland Head of Grocery to deliver against the Lucky Saint Off Trade strategy.

We are a team who passionately care about the brand and maintaining exceptionally high standards at all touch points of the business. We are interested in people who want to spearhead a revolution in the industry with us, who are curious, entrepreneurial, commercial, and restless to make magic happen.

Our founder, Luke Boase, launched Lucky Saint in late 2018 with an ambition to change the perception of alcohol-free beer and the drinking experience, worldwide. Since the launch of our 0.5% Superior Unfiltered Lager, Lucky Saint has received widespread attention from top industry professionals, the UK's best operators, and the media.

A day in the life in this role:

The brilliant and thrilling part of Lucky Saint is that no day is the same. You'll have a balance of internal meetings, like our weekly company-wide meeting; catch ups with our team and cross functions, such as trade marketing, finance and supply & ops; as well as time to analyse numbers, adjust forecasts and manage investment. Beyond the admin, you'll deliver clear and consistent communication with retailers. This will involve keeping them updated on any opportunities from their side while bringing great ideas and activation plans to them as already agreed in our JBPs or as part of driving growth via ad hoc trading plans. You will feedback any updates internally in real time to generously keep the team and cross functions looped in so they can apply these updates on their side. You'll be operating with a high degree of autonomy which means that while your line manager is always available for support, guidance, and collaboration, you feel the freedom to make decisions at speed that always drive sustainable growth for Lucky Saint. Beyond this you spend your time supporting your Off-Trade team and wider cross functions who are keen to learn from your insight and experience to help themselves develop.

Salary Range: £55k-£60k base salary

Key Responsibilities:

• Manage the P&L for your customers
• Meet and where possible exceed our performance objectives
• Grow category share
• Manage some of our top retailers in the grocery and select key strategic convenience channel accounts
• Build and agree JBPs that excite and answer the needs of our retailers and deliver sustainable growth for Lucky Saint
• Open up exciting new customers within the Off Trade channel
• Ownership of customer P&Ls where you deliver an accurate forecast and manage customer investment to achieve highest ROI
• Establish and continue to grow relationships with our key retailers
• Create and maintain long term, sustainable relationships with customers and internal functions including regular in-person and virtual meetings.
• Build a stakeholder network within your national account network to work more effectively and maximise your results
• Identify, build and maintain relationships with key decision makers in the Off Trade
• Attend industry events, trade shows and conferences, keeping informed about the latest developments in the industry, market trends and competitor activity
• Continually develop your understanding of the beer and non-alcoholic beverage category
• Work closely with cross-functional teams to contribute valuable insights and support into channel marketing and customer needs
• Regularly conduct store visits and report back findings to the business to shape strategy, trade marketing and activations

Live the Lucky Saint Values & Mantras with authenticity

• Have a clear knowledge of all relevant functions you interact with and their goals, and where appropriate lean in to support
• Communicate clearly with the Lucky Saint team using data and insight
• Support the UK & Ireland Head of Grocery with preparing pitches for new retail opportunities.
• Develop junior members of the team through role modelling and mentorship and sharing your knowledge and experience.

Who you are: it would be great if you have:

• Minimum 5 years experience in Grocery / Off Trade including direct management of a Top 4 UK supermarket (Tesco, Sainsbury's, Asda, Morrison's)
• A strong track record of delivering commercial success
• Fantastic presentation skills
• Adept at creating clear and succinct customer decks and delivering them effectively
• Proficient analytical skills
• You thrive as part of a team
• You take initiative to step beyond your role when needed to drive overall business success and foster a generous culture.
• Confident using category and performance data to gain insight, report back findings and improve future shared performance.
• Ambitious, driven, and can thrive in a very fast-paced, high growth business within a fast-growing category.
• A growth mindset, you bring innovative ideas and ways of thinking to the business

What's in it for you:

• £55k-£60k base salary range depending on level of experience
• Annual bonus based on company performance
• Vitality Health Insurance
• 25 days holiday + 8 bank holidays
• 3% employer pension contribution, 5% optional employee contribution
• Life insurance
• Employee Assistance Program
• Mintago financial wellbeing platform
• Mintago benefits discount platform
• Share options
• 20 x Lucky Saint allowance per month!
• Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint
• Flexible working

At Lucky Saint we believe that a diverse team of enthusiastic, hard-working, skilled people is pivotal to our success. Our employees help us make a difference & grow as a business and creating a diverse, equitable and inclusive workplace starts with our recruitment process.