Senior National Account Manager (EU/MENA) - Myprotein

The Hut Group; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global ecommerce group is seeking a Senior National Account Manager to oversee MENA and EU Grocery accounts. This role involves managing a significant P&L and driving commercial growth through strategic relationship management. Candidates should have over 3 years of account management experience within the retail sector and possess strong analytical and communication skills. The position offers development programs and various employee benefits.

Benefits

Access to bespoke development programmes

25 days annual leave plus bank holidays

Wellbeing support

Staff discounts and various perks

Qualifications

• 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector.
• Strong understanding of the MENA / EMEA retail landscape.
• Excellent communication and presentation skills.

Responsibilities

• Manage a dedicated portfolio of MENA / EU Grocery accounts.
• Align activities with overall business strategy.
• Lead negotiations with buyers to secure optimal distribution.

Skills

Account Management experience

Understanding of MENA/EMEA retail landscape

Communication skills

Analytical abilities

Multi-project management

Job description

brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day.

Why be a National Account Manager at Myprotein?

Ready to take your career to the next level with one of the world's leading sports nutrition brands? As a Senior National Account Manager for the Middle East and Europe at Myprotein, you'll play a key role in driving high-growth opportunities across top-tier retail customers. You'll be responsible for a high-value P&L, shaping the B2B retail strategy and unlocking new potential in a fast-paced, performance-driven environment. This is your chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale and innovation of THG Nutrition.

As a Senior National Account Manager you will:

1. Manage a dedicated portfolio of MENA / EU Grocery accounts, ensuring company profitability, customer satisfaction, and achievement of individual growth targets.
2. Take full ownership for delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels.
3. Continually assess the customer product mix to improve profitability (PPU), incorporating marketing initiatives such as complexity reduction and cost-optimised product recommendations.
4. Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities.
5. Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs.
6. Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results within a complex matrix environment.
7. Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL and stock targets, while feeding into the company's financial planning cycle.
8. Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year.
9. Implement agreed promotional plans within defined trade investment budgets, evaluating effectiveness to ensure maximum ROI on promotional spend.
10. Provide accurate rolling monthly sales forecasts to the business.
11. Deliver and refine an accurate monthly demand plan.

Requirements include:

• 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector
• Strong understanding of the MENA / EMEA retail landscape, with a proven track record of delivering commercial growth
• Knowledge or genuine interest in sports nutrition, health, or wellness products
• Excellent communication and presentation skills, with the ability to influence internal and external stakeholders
• Strong analytical and problem-solving abilities, with confidence in using data to drive decisions
• Ability to manage multiple projects and priorities in a fast-paced, dynamic environment
• Collaborative and relationship-focused, with experience building and maintaining key customer partnerships
• A proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives

About THG: We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty. With over 2500 team members worldwide, we foster a culture of innovation, growth, and opportunity.

What we offer:

• Access to bespoke development programmes and upskilling opportunities
• Enhanced leave benefits including 25 days annual leave plus bank holidays, and additional days off for birthdays and volunteering
• Wellbeing support including access to healthcare professionals and an on-site gym
• Various staff discounts, subsidies, and other perks such as staff shop, on-site barber, and referral bonuses