Senior National Account Manager

Edgewell Personal Care Italy S.R.L.; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global consumer goods company in London is seeking a Senior National Account Manager to drive sales growth and manage key strategic customer relationships. The role involves leading Joint Business Planning and ensuring effective execution of commercial strategies. The ideal candidate boasts a strong background in FMCG account management and excellent negotiation skills. This position offers a hybrid working model and competitive salary with additional perks.

Benefits

Competitive salary

Car allowance

Bonus

Employee assistance programme

Life assurance

Discounted branded products

25 days annual leave

Free beverage & snacks

Sports & social club membership

Qualifications

• Proven senior experience in FMCG account management, ideally within Grocery and/or Highstreet channels.
• Strong analytical skills and financial acumen.
• Experience in eCommerce and omnichannel execution is advantageous.

Responsibilities

• Deliver sales, profit, and market share growth across designated accounts.
• Manage strategic customer relationships and lead Joint Business Planning.
• Deliver accurate sales forecasts and collaborate with Demand Planning.

Skills

Proven senior experience in FMCG account management

Strong track record of delivering commercial results

Excellent negotiation and influencing skills

Strong analytical skills and financial acumen

Experience in eCommerce and omnichannel execution

Proficiency in Microsoft Office

Tools

Microsoft Excel

PowerBI

Job description

Senior National Account Manager – London, UK – Hybrid Working

Attractive salary & benefits

Let's Talk About You

You’re ambitious, but you want a career with purpose—we love that. You’re up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. You want to make your mark and let your personality shine.

We are looking for an experienced Professional to join Edgewell Personal Care – a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming… just to name a few!).

Now, Let's Get Down to Business

The Senior National Account Manager (SNAM) will be responsible for delivering sales, profit, and market share growth across a designated group of accounts. Reporting to the Head of Grocery & Highstreet, this role will manage strategic customer relationships, lead Joint Business Planning (JBP), and ensure flawless execution of commercial plans. The SNAM will play a critical role in driving category growth, optimizing promotional effectiveness, and delivering P&L accountability for assigned accounts.

The SNAM will be the strategic and operational lead for their designated accounts, accountable both internally and externally for those customers. This role is also responsible for line management and development of a National Account Manager and National Account Executive.

Here’s a sample of what you’ll get up to:

• Develop and execute customer‑specific strategies aligned with channel and brand objectives
• Deliver Net Sales, Volume, and Profit targets for assigned accounts
• Lead JBP negotiations & collaborate with SRGM to develop annual and long‑term strategies with retail partners, ensuring alignment on pricing, promotional activities, and product assortment plans
• Ensure best‑in‑class execution of promotional plans and in‑store activation, collaborating with SRGM to analyse post‑promotion performance to maximise volume and ROI on trade spend
• Monitor performance against KPIs and implement corrective actions where necessary
• Responsible and accountable for customer ProMax forecasts and in‑month forecast and delivery
• Present Monthly updates on full portfolio performance with clarity around YTD and Full Year delivery against key financial targets. Be able to challenge the business for support where required
• Articulate Gains, Losses, Opps & Risks, gaining agreement for action and driving through to delivery
• Lead, coach, and develop a team of a National Account Manager & National Account Executive
• Set clear goals, manage performance, and build succession plans
• Ensure targeted Coaching and Sales Capability Development is undertaken where appropriate
• Customer Development
• Build and maintain strong multi‑level relationships with key decision‑makers – delivering a clear Contact Matrix / Wiring Plan for Edgewell in all customers
• Act as the primary point of contact for assigned accounts, ensuring alignment on growth plans
• Own and drive format strategies and execution (e.g. Online & Convenience)

Forecasting & Planning

• Deliver accurate sales forecasts and collaborate with Demand Planning to ensure supply continuity
• Own and delivery bottom‑up account forecasts to feed into Annual Business Plans and financial forecast process
• Manage trade investment (including 3rd Party Investment) effectively to maximize ROI

Cross‑Functional Collaboration

• Partner with Marketing, Category, Finance, SRGM & Shopper Marketing to deliver integrated customer plans
• Ensure strong working relationships with Customer Services & Demand Planning to ensure timely delivery, excellent execution and top‑class service level
• Contribute to innovation launches and ensure successful execution in market

Are You Ready to Show Us What You’ve Got?

While your experience is of course important, we’re all about making useful things joyful, so we love when our prospective candidates are passionate about this too.

What we’re looking for:

• Proven senior experience in FMCG account management, ideally within Grocery and/or Highstreet channels
• Strong track record of delivering commercial results and managing P&L responsibility
• Excellent negotiation and influencing skills with experience in JBP
• Strong analytical skills and financial acumen
• Experience in eCommerce (.com) and omnichannel execution is advantageous
• Proficiency in Microsoft Office (Excel, PowerPoint) and familiarity with data tools (e.g., PowerBI)

Key Stakeholders

• Internal: Sales, Marketing, Category Management, Finance, SRGM, Demand Planning, Shopper Marketing
• External: Customer Key Senior Personnel, buying & supply chain teams, trade media, agencies, field team

What we offer

Competitive salary, hybrid working possible, car allowance, bonus, employee assistance programme, life assurance, discounted Edgewell branded products, core working hours, 25 days annual leave, free beverage & snacks, sports & social club membership, casual smart dress code and a great boss!

Now take the next step

If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please email an up‑to‑date CV in English along with your salary expectations. Alternatively, feel free to pass onto your teammates who may be interested. For information about this great company, visit www.edgewell.com.

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.