Senior Multinational Client Coordinator - Maternity Cover (12 month FTC)

American International Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Total Rewards Program

In-office collaboration

Job summary

AIG Multinational is seeking a Senior Multinational Client Co-Ordinator to support a portfolio of international client accounts. You will coordinate with clients, brokers and underwriters and drive programme management across global information and documentation.

The role emphasises relationship-building, accuracy and timely delivery, with a focus on office-based collaboration. The position offers comprehensive training, internal development, and progression opportunities within AIG

Qualifications

• Experience in a client or customer facing role.
• Strong administrative and organisational skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Provide technical and administrative support to the Multinational Producing Office.
• Manage relationships with the Multinational team, Clients, Brokers, Underwriters and stakeholders.
• Coordinate a portfolio of assigned client accounts as the multinational point of contact.
• Track global programs using internal systems and chase outstanding information (policy, invoice, payment).
• Support programme management: implementation, tracking performance and broker/client communication.
• Provide multinational expertise to support colleagues on program setup, global information and documentation.

Skills

Client relationship management

Administrative skills

Communication skills

Team collaboration

Organisational skills

Job description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Multinational Client Co-Ordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Multinational AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

This is a fantastic role where you will be given comprehensive training and a development plan to set you up for success. We offer excellent career progression and the opportunity to complete insurance qualifications, as well as an internal training curriculum.

• Provide technical and administrative support to the specialist Multinational Producing Office.
• Manage relationships with the wider Multinational team, Clients, Brokers, Underwriters and all other stakeholders.
• Coordinate a portfolio of assigned client accounts, acting as the multinational point of contact.
• Global program tracking using our internal systems, chasing outstanding information, such as policy, invoice and payment.
• Programme management – implementation, tracking performance and communicating with brokers and clients.
• Provide multinational expertise to support colleagues in respect of multinational program set-up, global information and documentation.
• Apply logic to proactively solve any issues that arise.
• Manage multiple priorities, organise work and adhere to internal KPIs.

What you’ll need to succeed

• Experience in a client or customer facing role.
• Strong administrative skills.
• Collaborative with the ability to build strong relationships with key internal and external stakeholders.
• Excellent communication skills.
• Strong organisation skills with the ability to prioritise work and meet deadlines.
• Attention to detail.
• Willingness to learn.
• Ready to take your career to the next level?

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.

Functional Area: TH - Other AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

Nous sommes une Compagnie d'assurance internationale de premier plan, présente dans plus de 80 pays et juridictions. Nous proposons une large gamme d’assurances IARD et Responsabilité civile, d’Assurance vie, de solutions de retraite et d’autres services financiers pour accompagner nos clients dans leur quotidien professionnel et personnel par le biais de nos divisions d’assurance générale, vie et retraite et placements. Ce qui nous caractérise à travers toutes ces offres, c'est notre engagement à aider les individus, les entreprises et les communautés à se préparer et à réagir aux périodes d'incertitude. Qu'il s'agisse d’aider les personnes confrontées à des catastrophes naturelles ou les millions d'Américains qui aspirent à une retraite stable, nous avons l'expertise nécessaire pour aider nos clients à mieux gérer les risques. Nous nous engageons également à faire ce qu'il faut pour nos Employés et les communautés dans lesquelles nous travaillons et vivons. C’est pourquoi nous cherchons à offrir ce qui compte à nos équipes toujours plus diversifiées - comme des environnements de travail flexibles et créatifs, des opportunités de croissance professionnelle et des forums pour se soutenir les uns les autres et inciter au changement. Nous encourageons les Employés à soutenir les causes qui les intéressent le plus, par le biais de nos programmes de congés des bénévoles et de subventions spécifiques (« Matching Grants Program »). Rejoignez notre réseau de Talents (Talent Network ). Des informations supplémentaires sur AIG sont disponibles sur www.aig.com | YouTube | Twitter | LinkedIn. Ces références avec des informations supplémentaires sur AIG ont été fournies pour des raisons de commodité, et les informations contenues sur ces sites Web ne sont pas référencées dans ce communiqué de presse.