Senior Mortgage Advisor

Connells Group; Fishguard; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic team as a Senior Mortgage and Protection Advisor in a thriving estate agency environment. This role offers the opportunity to enhance customer experiences throughout the mortgage process while working in a supportive and rewarding atmosphere. With a competitive salary and uncapped commissions, you will be empowered to attract new customers and achieve your professional goals. The company provides excellent training and development opportunities, ensuring you have the tools and support needed to succeed. If you are adaptable, self-motivated, and ready to make a difference, this position is perfect for you.

Benefits

Competitive Salary OTE £40-70K

Superb training and development programme

Uncapped commission

Leads generated from colleagues

Quality and Loyalty Bonus

Group Discounts on Property Services

Transparent progression structure

Central Admin Support

All expense paid trips for top achievers

Qualifications

• Full CeMAP qualification is essential for this role.
• Strong customer service skills and the ability to generate new business.

Responsibilities

• Build relationships with Estate Agency teams for training and support.
• Guide customers through the mortgage service and provide tailored advice.

Skills

Full CeMAP or industry equivalent qualification

Customer care experience

Business generation

Verbal and written communication skills

Organizational skills

IT literacy (MS Office, internet, email systems)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

John Francis Estate Agency are looking for an Experienced Senior Mortgage and Protection Advisor to join them in Fishguard. OTE £40-70k.

We are looking for an exceptional person who has the skills, attributes, and drive to improve our customers' experience throughout the mortgage process.

You will need to be adaptable, self-motivated, and comfortable working in a fast-paced, target-driven environment.

What can we offer you as our Mortgage and Protection Advisor:

• Competitive Salary OTE £40-70K
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive, encouraging, and rewarding environment - We invest in you!
• All expense paid trips for top achievers

Main responsibilities:

• Building relationships with the Estate Agency teams in order to provide training and support.
• Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
• Walking our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

• Full CeMAP or industry equivalent qualification.
• Able to generate new business in a target-driven environment.
• Outstanding customer care / customer service experience.
• Resilient, positive, organised, numerate, and detail-oriented.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).
• A Full UK driving license and access to your own vehicle.

Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.