Senior Modern Workplace Engineer

Littlefish Group; Sheffield; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Littlefish Academy training £4,500

Referral bonus £1,000

LinkedIn Learning access

Healthcare cash plan

Casual dress

Job summary

Littlefish is seeking a Modern Workplace expert who combines deep technical knowledge with leadership to shape End User Computing and Microsoft 365 capabilities. You will join the Modern Workplace leadership team and mentor engineers while delivering across customer environments.

Hybrid role in the UK (Nottingham or Sheffield) with in-office Wednesdays; you will drive automation, influence roadmaps, support major changes and work closely with customers, architects and teams to raise service

Qualifications

• Experience in MSP or enterprise environments.
• Strong experience with Microsoft Intune and endpoint management.
• Experience with Defender, Endpoint Analytics and related Microsoft technologies.
• Strong experience administering Microsoft 365 environments.
• Experience using PowerShell for scripting and automation.
• Expertise in Windows builds, image creation and device management.
• Experience supporting and developing engineers.
• Excellent troubleshooting, communication and stakeholder management skills.

Responsibilities

• Providing technical leadership and escalation for Modern Workplace issues.
• Leading and developing a small team of engineers through coaching and mentoring.
• Supporting delivery of technical projects, onboarding and service improvements.
• Managing resource allocation to meet SLAs and performance targets.
• Driving automation initiatives to improve efficiency and outcomes.
• Acting as SME for Microsoft Intune and related technologies.
• Supporting major incidents and high-risk changes.
• Collaborating with customers, architects and internal teams to shape tech direction.
• Contributing to roadmaps and continual improvement initiatives.

Skills

Microsoft Intune

PowerShell scripting

Windows endpoint management

Microsoft Defender/Endpoint Analytics

Microsoft 365 administration

Engineering leadership

Tools

PowerShell

Microsoft 365 Admin Center

Job description

Come and join the Littlefish team!

Work location: Nottingham or Sheffield (hybrid) – You'll join the team in the office on Wednesdays for dedicated collaboration time, with the flexibility to work remotely for the rest of the week.

Salary: Up to £55,000

Security clearance: You must be eligible for SC clearance (typically requiring five years' UK residency) and able to obtain NPPV Level 2 (NPPV2) clearance.

At Littlefish, we look for people who want to make a real difference and become giant slayers. As the world around us evolves, we embrace change with optimism and enthusiasm. We're looking for passionate, high-performing people who thrive on fresh thinking and enjoy challenging the status quo.

Our people are the giant slayers who have made Littlefish what it is today. As we continue to grow, we're looking for new colleagues to bring their drive, passion, skills and experience to help shape our future.

If this sounds like you, and you'd enjoy working with creative, passionate, energetic and friendly people, we'd love to hear from you.

The role at a glance

We're looking for a Modern Workplace expert who combines strong technical expertise with leadership, coaching and strategic thinking. As a key member of our Modern Workplace leadership team, you'll help shape our End User Computing and Microsoft 365 capabilities while supporting the growth and development of a talented engineering team.

You'll be a trusted source of technical leadership and guidance, helping colleagues solve complex challenges, improve services and drive innovation across customer environments. From supporting engineers and leading technical projects to influencing roadmaps and identifying automation opportunities, you'll play a key role in shaping how we deliver Modern Workplace services to our customers.

You'll enjoy staying technically hands-on while being equally passionate about developing people, strengthening team capability and championing best practice.

What you'll be doing

• Providing technical leadership and serving as an escalation point for complex Modern Workplace issues
• Leading and developing a small team of engineers through coaching, mentoring, regular one-to-ones and development conversations
• Supporting the successful delivery of technical projects, customer onboarding and service improvements
• Managing resource allocation to help meet service levels and performance targets
• Driving automation initiatives that improve efficiency, consistency and customer outcomes
• Acting as a technical subject matter expert for Microsoft Intune, and other Modern Workplace technologies
• Supporting major incidents and high-risk technical changes
• Working closely with customers, architects and internal teams to shape technology direction
• Contributing to service roadmaps, technical standards and continual improvement initiatives
• Evaluating and adopting new Microsoft technologies as they become available

What you'll bring

• Experience working in a managed service provider (MSP) or enterprise environment
• Strong experience with Microsoft Intune and endpoint management
• Experience with Microsoft Defender, Endpoint Analytics and related Microsoft technologies
• Strong experience administering Microsoft 365 environments
• Experience using PowerShell for scripting and automation
• Expertise in Windows builds, image creation and device management
• Experience supporting and developing engineers
• Excellent troubleshooting, communication and stakeholder management skills
• A proactive approach and a passion for continual improvement
• The confidence to influence technical direction and constructively challenge existing ways of working

What can we offer you?

• Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings by £4,500
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

I am Cyber Conscious – I am vigilant, responsible, and proactive in protecting our people, customers and organisation from Cyber threats.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a ‘prefer not to say ‘option).