Senior ML Engineer – Care AI for Trust & Support

Deliveroo; Greater London; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

High autonomy in projects

Learning and development programs

Wellbeing benefits including Headspace and Gympass

Job summary

A leading food delivery service is seeking a Senior Machine Learning Engineer to join their Care team in London. The role involves enhancing customer experience through machine learning solutions that support automated customer support and fair compensation decisions. Ideal candidates have over 5 years of experience in machine learning and Python programming, and will actively contribute to innovative projects in a dynamic environment. The position offers opportunities for personal growth and impactful work.

Qualifications

• 5+ years' experience as an ML Engineer or Data Scientist.
• 5+ years' experience writing production code in Python.
• Experience productionising Generative AI workstreams.

Responsibilities

• Designing and developing ML models for customer support systems.
• Building monitoring frameworks to ensure model performance.
• Partnering with product teams to create ML solutions.

Skills

Machine Learning Engineering

Python

Git

Docker

Kubernetes

Generative AI

Mentoring

Tools

CircleCI

Job description

A leading food delivery service is seeking a Senior Machine Learning Engineer to join their Care team in London. The role involves enhancing customer experience through machine learning solutions that support automated customer support and fair compensation decisions. Ideal candidates have over 5 years of experience in machine learning and Python programming, and will actively contribute to innovative projects in a dynamic environment. The position offers opportunities for personal growth and impactful work.