Senior ML Engineer

Primer API Limited; United Kingdom; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

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Uncapped holiday + 25 days minimum

Co-working space access across major城市

Workations & Company Retreat

Home office stipend (£500)

Learning budget

Private Medical Insurance

Job summary

Primer API Limited is seeking a Senior ML Engineer to lead the creation of ML-powered features in payments infrastructure. You will work with engineering, data, and product teams to design, implement, and monitor ML models in production, shaping foundations for ML at Primer.

You will collaborate on routing decisions, build ML infra, and mentor peers while driving impact-first experimentation in a remote-first environment.

Qualifications

• Senior-level production ML experience with deployments (API/batch/streaming).
• Ability to design & run experiments and interpret results.
• Hands-on with Python and ML libraries (scikit-learn, XGBoost, TF/PyTorch/Keras).
• Strong grounding in software engineering, data tooling, and MLOps.
• Familiarity with reinforcement learning concepts and their practical use.

Responsibilities

• Own end-to-end lifecycle of ML-powered features from research to production monitoring.
• Productionise ML routing decisions and build supporting ML infra (versioning, CI/CD, observability).
• Collaborate with product, data, and engineering to ship measurable outcomes.
• Mentor engineers on ML techniques and tradeoffs.
• Engage with customers to validate ideas against real usage.
• Help set technical direction and prioritise use cases.
• Establish repeatable ML patterns and practices at Primer.

Skills

Senior ML experience

Statistical mindset

Python

ML libraries (scikit-learn, XGBoost, T

Experiment design & A/B testing

MLOps & full ML lifecycle

Cloud: AWS (GCP/Azure ok)

Reinforcement learning understanding

Payments/e-commerce domain knowledge (

Ambiguity tolerance

Education

Bachelor's degree in CS or related field

Tools

CI/CD

Docker

Kubernetes

Job description

An Introduction to Primer

Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.

Watch our showcase >

Read up on our $100m Series C

Learn more about our culture >

Which team will you be joining?

You’ll be our first Senior Engineer in ML, working alongside our Staff Engineer to help build the foundations from the ground up. There’s no existing DS/ML team yet, so the two of you will shape it together, working closely with engineering, data, and product, who are already exploring how ML can be used in payments. There’s a lot still to figure out and a lot to build. You’ll work closely with your team’s stakeholders to identify where ML can move the needle, and report to engineering leadership while that function takes shape.

What will you be doing?

• Own the full lifecycle of ML-powered features within your initiatives - from independently researching and testing approaches through training, deployment and monitoring in production

• Productionise smart routing decisions across the payment flow, building the ML infrastructure around them as you go - versioning, CI/CD, observability

• Partner closely with product, data and engineering to turn promising use cases into shipped, measured outcomes

• Bring a pragmatic, impact-first mindset to experimentation and model evaluation, rather than chasing the most sophisticated approach

• Mentor other engineers as they pick up ML techniques, sharing how you think about tradeoffs and when to keep things simple

• Talk directly to customers to validate ideas and pressure-test what you’re building against real usage

• Help set technical direction within your area, working with your team to prioritise the use cases worth pursuing

• Establish patterns and practices that make ML work reliable and repeatable at Primer, building on foundations rather than defining them alone

What we're looking for

• Senior experience in ML engineering, data science, or applied research, with real production deployments behind you (API, batch, or streaming)

• You think statistically. You can design and run experiments and A/B tests, and report what the results do and don’t show

• Strong Python skills and hands‑on experience with ML libraries such as scikit-learn, XGBoost, TensorFlow, PyTorch or Keras

• Solid grounding in modern software engineering, infrastructure and data tooling, and an understanding of the MLOps challenges across the full ML lifecycle. You don’t need to have built a platform, but you know what one has to handle

• Familiarity with reinforcement learning (multi‑armed or contextual bandits, for example). Production experience with it isn’t required, but you need to understand how it works and where it applies

• Cloud experience — AWS preferred; GCP or Azure both fine

• Exposure to payments or e-commerce is a plus, not a prerequisite - you’ll build that domain depth on the job

• Comfortable with ambiguity, in the problems and in the process. You can research, develop and productionise independently, and you’ll help define how we work as you go

You may not like it here

• You enjoy working in an office setting — we’re remote‑first, and always will be

• You need a fully mapped‑out roadmap before you start — we’re building this function, and there is a lot yet to be defined.

• You prefer handing models to another team to deploy and run.

A typical interview process

• An initial intro call with a Talent Partner

• An interview with the Hiring Manager

• Challenge Stage - Contextualised to the role

• A final, values‑alignment interview

What’s the culture like at Primer?

We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission‑driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face‑to‑face time, including workations, our annual company retreat, and access to co‑working spaces across most major cities.
The work is challenging. Scaleups are a challenge, and building category‑defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It’s never something you face alone.

Our benefits

We are fully remote and globally distributed; and have been since day one
Competitive share options
Uncapped holiday, with 25 days minimum to be taken
Co‑working space access across major cities
Workations & Company Retreat
The best equipment for your role
£500 towards your home office setup
Generous learning budget
Private Medical Insurance
A broad set of additional perks and benefits (depending on location)

Don’t meet every single requirement?

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.
Primer is committed to the equal treatment of all current and prospective employees and adopts a zero‑tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.