Senior Microsoft 365 Solutions Engineer

Aurora Energy Research; Oxford; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private Medical Insurance

Dental Insurance

Parental Support

Salary-Exchange Pension

Employee Assistance Programme (EAP)

Local Oxford Discounts

Cycle-to-work Scheme

Flu Jabs

Job summary

Aurora Energy Research in Oxford is seeking a Senior Microsoft 365 Solutions Engineer to join the Internal Technology Engineering Team. You will own design, delivery, and governance of Microsoft 365 services across Entra ID, Intune, Exchange Online, SharePoint, OneDrive, Teams, and related identity and network services.

Reporting to Architecture and Engineering, you will drive projects, SOPs, documentation, and knowledge articles while collaborating with business users to improve employee

Qualifications

• Strong hands-on experience with design and delivery of Microsoft 365 solutions.
• Experience with Entra ID and Intune/Microsoft Endpoint Manager.
• Ability to own and deliver large, complex technical projects end-to-end with minimal supervision.
• Familiarity with PowerShell and Microsoft Graph for automation and reporting.
• Comfortable contributing to backlog stories and delivering defined backlog items with minimal supervision.
• Demonstrable experience creating and maintaining knowledge articles, SOPs, and process documentation.
• Strong communication and interpersonal skills with stakeholders at all levels.
• Excellent time management, organisational skills, and attention to detail.

Responsibilities

• Engineering Excellence: implement processes that empower Internal Technology to serve Aurora.
• Microsoft Technology Expertise: design and implement best-practice solutions across Microsoft technologies.
• Efficiency and Employee Experience: optimise Microsoft configurations to align with business goals.
• Project Delivery: lead projects, gather requirements, design solutions, manage risk, implement changes.
• System Ownership: own systems within the Microsoft ecosystem and maintain availability.
• Governance & Documentation: develop SOPs, runbooks, and knowledge articles.

Skills

Microsoft 365

Entra ID

Intune

PowerShell

Microsoft Graph

Backlog management

Documentation

Communication

Time management

Tools

Azure DevOps

Git

Terraform

OpenTofu

Confluence

Jira

Salesforce

SAP SuccessFactors

Dynamics 365 F&O

Job description

Senior Microsoft 365 Solutions Engineer

Department: Internal Technology

Employment Type: Permanent - Full Time

Location: Oxford, UK

Description

Based in our Oxford office, you will join the Engineering Team within Internal Technology. The team is responsible for the design, delivery, continual improvement, and escalation support of the core services that provide Aurora's staff with the processes, tools and technology needed to perform their best work.

Reporting into the Architecture and Engineering function, you will work as a proactive senior engineer providing deep expertise and proven delivery experience across the Microsoft 365 ecosystem — including Entra ID, Intune, Exchange Online, OneDrive, SharePoint, Teams, and the underlying identity and network services that connect them. The successful candidate will take ownership of projects and operational improvements by ensuring attention to detail, contributing to the documentation, enriching governance, and developing the Standard Operating Procedures (SOPs) that keep our environment running well.

You should be comfortable working independently and with your team, as you contribute to the completion of each Sprint. You will be proactively identifying opportunities to improve Aurora’s technology environment. You will bring a level of maturity and experience that elevates the team’s overall capability and shapes how we deliver technology at Aurora. This role also requires working directly with business users and Internal Technology colleagues to understand requirements, design effective solutions, and help drive efficiency for a better employee experience across the organisation. This is an exciting opportunity to join Aurora at a key stage of growth, as we continue to expand internationally and mature our technology landscape to meet the needs of a dynamic, data-driven business.

Key Responsibilities

• Engineering Excellence: Deploy a proactive, detail focused, relentless engineering mindset to implement processes that empower the Internal Technology function to serve Aurora. Lead by example, sharing your technical knowledge, mentoring junior team members, and contributing to the professional and operational growth of the wider Internal Technology team.
• Microsoft Technology Expertise: Advise, collaborate, design and implement well engineered, best practice aligned solutions across Microsoft technologies, including Exchange Online, SharePoint, OneDrive, Teams, Windows, Entra ID, Intune / Microsoft Endpoint Manager. Stay up to date with the evolving Microsoft technology landscape and provide strategic insights on integrating new solutions.
• Efficiency and Employee Experience: Collaborate with cross-functional teams to optimise Microsoft technology configuration in alignment with business goals. Enhance employee experience by ensuring seamless and efficient utilisation of Microsoft tools to facilitate productivity and collaboration
• Project Delivery: Lead in projects that enhance or extend the technology landscape within the organisation. Work with Project Managers and stakeholders to gather requirements, design robust solutions, manage technical risk, implement changes, and ensure successful project outcomes.
• System Ownership: Take ownership of specific systems and platforms within the Microsoft ecosystem. Leverage your deep technical expertise to troubleshoot issues, implement improvements, and maintain a high level of system availability in conjunction with the IT support function within the team.
• Governance & Documentation: Actively develop and maintain SOPs, runbooks, and knowledge articles. Contribute to raising the bar for documentation quality and operational governance within the team, ensuring our environment is well-understood and consistently managed

Skills, Knowledge and Expertise

Required attributes:

• Strong hands-on experience with the design and delivery of well-engineered solutions utilising the Microsoft 365 suite (Exchange Online, SharePoint, OneDrive, Teams) and Windows
• Experience with Entra ID and Intune/Microsoft Endpoint Manager (including identity governance, managed endpoint lifecycle management)
• Ability to own and deliver large, complex technical projects end-to-end with minimal supervision
• Familiarity with PowerShell and Microsoft Graph for automation and reporting
• Comfortable contributing to defining backlog stories for projects you own, and picking up ready defined backlog stories and delivering them to completion with minimal supervision
• Demonstrable experience creating and maintaining knowledge articles, SOPs, and process documentation
• Strong communication and interpersonal skills; with the ability to engage with stakeholders at all levels of the business and with team members to collaboratively design long-lasting solutions.
• Excellent time management, organisational skills, and attention to detail
• Flexible approach to work, positive, can‑do attitude, and a team player
• Able to work independently to manage priorities and deliver to deadlines
• A passion for technology and how it can be used to solve real business challenges

Desirable attributes:

• Experience with broader Microsoft technologies – Cloud App Security, Copilot Studio, Defender, Power Platform, and Purview
• Networking proficiency — DNS, DHCP, TCP/IP fundamentals, VPN, Wi‑Fi, firewall concepts, and hybrid connectivity to Azure
• Relevant Microsoft certifications
• Familiarity with CI/CD and DevOps tooling for configuration management across environments including Azure DevOps, Git, Terraform, OpenTofu
• Experience working within a fast-paced, scaling organisation
• Experience working with any of our other Tier 1 systems: Azure, Jira, Confluence, Salesforce, SAP SuccessFactors, or Dynamics 365 F&O

What we offer

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary-Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs

At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.