Senior MHA Administrator

West London NHS Trust; Southall; On-site; GBP 100,000 - 125,000; Full time

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

• Education to A level standard or equivalent
• GCSE English and Maths (C and above) or equivalent
• Evidence of personal development

Desirable criteria

• MHA qualification (Certificate level)
• Business Administration qualification

Experience

Essential criteria

• At least two year's administrative experience
• Experience of MHA administration

Desirable criteria

• Experience of patient records management
• Experience of supervising staff

Knowledge

Essential criteria

• Full understanding of the operation of the MHA 1983 (as amended 2007) and the MHA Code of Practice
• Knowledge of the Mental Capacity Act 2005
• Good understanding of Freedom of Information Act, Data Protection Act and Caldicott principles, GDPR

Desirable criteria

• Knowledge of audit processes

Skills

Essential criteria

• Professional telephone manner
• Good communication skills, both written and oral
• Ability to be sensitive when communicating with patients and carers
• Good interpersonal skills
• Good problem solving skills
• Ability to prioritise workload
• Close attention to detail and ability to check reports for accuracy and compliance with relevant legislation
• Good IT skills including Word, Excel and Patient Information Systems

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.

While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.

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Documents to download

• Candidate Pack (PDF, 216.4KB)