Senior Messaging Engineer

JR United Kingdom; Kingston upon Hull; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Une entreprise de premier plan recherche un Senior Messaging Engineer pour gérer et développer des technologies de communication unifiée. Le candidat idéal contribuera à l'architecture et à la maintenance des services UC, en collaboration avec d'autres équipes, pour maintenir et améliorer la disponibilité du service. Ce rôle offre la possibilité de travailler en mode hybride, en garantissant l'application des normes de sécurité et de gouvernance.

Qualifications

• Expérience en tant qu'ingénieur en communications unifiées de 3ème ligne.
• Compétences en conception, configuration et mise en œuvre de solutions.
• Capacité à comprendre et livrer des tâches et projets selon les normes.

Responsibilities

• Maintenir et gérer les services de communication unifiée.
• Participer aux évaluations de produits, aux tests système et à la gestion du cycle de vie des produits.
• Enforcer tous les contrôles de sécurité lors de l'activation de nouvelles applications UC.

Skills

Microsoft Exchange

Microsoft Teams

Cisco Ironports

MDM technologies

Strategic planning

Job description

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Senior Messaging Engineer, kingston upon hull, east yorkshire

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Client:

bet365

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Who we are looking for

A Senior Messaging Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business.

You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy and support new and existing UC technologies.

You will collaborate with other teams to proactively monitor system performance, proactively addressing and resolving any issues. The role will ensure service availability is maintained and improved, leading to an enhanced user experience.

You will contribute to planning discussions on IT investments, ensuring solutions and systems are delivered in line with Information Security and Governance requirements.

This role is eligible for the Company’s hybrid working from home policy.

Preferred skills and experience

• Experience working as a 3rd line Unified Communications Engineer.
• Experience in designing, configuring and implementing solutions within an organisation.
• Skilled in delivering, implementing and supporting Microsoft Exchange, both Online and On Premise.
• Skilled in supporting Microsoft Teams.
• Maintaining, supporting and managing Cisco Ironports such as ESA.
• Maintaining, supporting and managing MDM technologies, preferably Workspace One.
• Experience of strategic planning and decision making to align IT with business objectives.
• Ability to understand and deliver tasks and projects to our business standards.
• Ability to work to deadlines with a pragmatic approach to administration, governance and risk.

Main Responsibilities

• Maintaining and managing our core UC services and providing improvements where necessary.
• Working closely with IT management and other functional groups to design, develop, deploy and administer our collaboration services.
• Participating in product evaluations, system testing and product lifecycle management.
• Enforcing all security controls when enabling new UC applications and features, whilst continually documenting and maintaining this.
• Participating in both scheduled and unscheduled system maintenance including change management, on call and off-hours systems support.
• Maintaining a UC Service Catalogue detailing service definitions and the technologies being utilised.
• Maintaining and enforcing the governance of each UC application and feature, in line with ISG standards.
• Setting up all UC applications and features, technical designs, standards and process documentation.

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