Senior Mental Health Nurse Practitioner

NHS; Manchester; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading mental health service provider in Greater Manchester is seeking a Clinical Lead to oversee the NHS 111 Dial 2 mental health service. This role includes providing clinical leadership, operational management, and team supervision to ensure effective crisis intervention. The ideal candidate will have significant experience in urgent care settings and the ability to manage complex cases. The position offers a competitive salary and opportunities for professional development.

Benefits

27 days annual leave plus bank holidays

Excellent pension scheme

Cycle to work scheme

Wellbeing programme

Qualifications

• 2 years experience as Band 6 senior practitioner required.
• Experience managing complex cases and supervising staff is desirable.

Responsibilities

• Lead clinical oversight and provide high-quality mental health support.
• Ensure operational management and coordination of urgent care services.
• Oversee daily operations and supervise a multidisciplinary team.

Skills

Experience in urgent care setting

Clinical governance knowledge

Crisis management skills

Leadership ability

Education

Professional clinical qualification

Job description

Overview

Job summary. This six-month secondment offers a leadership opportunity within the Greater Manchester Mental Health Urgent Triage Team (MHUTT), focusing on the NHS 111 Dial 2 mental health service. The role is for a clinically experienced and operationally astute professional seeking to broaden their leadership portfolio and contribute to urgent mental health care transformation.

As Clinical Lead, you will provide clinical leadership and operational oversight to a fast-paced, high-demand service across Greater Manchester, shaping the delivery of the NHS 111 Dial 2 pathway to ensure safe, effective, and compassionate care for individuals in crisis.

Developmental Value

This secondment offers a rich opportunity for professional growth, including:

• Exposure to strategic service development and system-level leadership.
• Enhanced skills in crisis care, triage, and urgent response coordination.
• Experience in leading multidisciplinary teams in a high-pressure environment.
• Opportunities to contribute to service innovation and digital transformation.
• A platform for future career progression into senior clinical or operational leadership roles.

Main duties of the job

Mental health crisis requires timely, skilled, and compassionate intervention. This role places you at the heart of that mission—providing leadership to a team that delivers critical support to individuals when they need it most, while shaping the future of urgent mental health care across Greater Manchester.

• Clinical Leadership: Lead and support the delivery of high-quality mental health triage through NHS 111 Dial 2, ensuring clinical governance and adherence to best practice.
• Operational Management: Oversee daily operations, including shift coordination, workforce planning, and escalation management.
• Supervision & Support: Provide clinical supervision and mentorship to staff, promoting reflective practice and professional development.
• Complex Case Oversight: Lead on the management of high-risk and complex presentations, ensuring robust risk assessment and decision-making.
• System Collaboration: Work closely with system partners including emergency services, community teams, and commissioners to ensure integrated care pathways.
• Complex Case Management: Provide expert oversight and guidance on high-risk and complex cases, ensuring safe and effective outcomes.
• Staff Supervision & Development: Mentor and supervise a multidisciplinary team, fostering professional growth, resilience, and reflective practice.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs a large workforce and delivers services from multiple locations across Greater Manchester, the north west of England and beyond. We provide inpatient and community-based mental health care and a wide range of specialist services.

Details

Date posted: 01 October 2025

Pay scheme: Agenda for change

Band: Band 7

Salary: £47,810 to £54,710 per annum

Contract: Secondment

Working pattern: Full-time

Reference number: 437-7490091

Job responsibilities

• Clinical Leadership & Supervision: Provide clinical oversight and leadership to NHS 111/MHUTT staff, ensuring safe, effective, and compassionate care.
• Offer expert guidance on safeguarding concerns and risk management.
• Lead on complex case reviews, ensuring robust clinical decision-making and adherence to best practice.
• Promote trauma-informed and recovery-focused approaches across the team.
• Operational Support

• Act as shift coordinator, ensuring smooth service delivery and appropriate resource allocation.
• Deputise for the Team Manager as required, supporting operational continuity.
• Lead and contribute to service audits, incident reviews, and quality improvement initiatives.
• Chair multidisciplinary meetings and support the integration of care pathways.

Service Development & Governance

• Drive service innovation and contribute to the development of policies and procedures.
• Monitor service performance, user experience, and clinical outcomes.
• Ensure compliance with national standards, Trust policies, and regulatory frameworks.
• Support the implementation of digital triage tools and crisis care enhancements.

Communication & Stakeholder Engagement

• Maintain effective communication with service users, carers, and external partners including NWAS, GMP, and community teams.
• Represent the service in professional forums and promote awareness of MHUTT and NHS 111 MH Option 2.
• Foster collaborative working relationships to support integrated care delivery.

Human Resources & Staff Development

• Support recruitment, induction, supervision, and appraisal processes.
• Promote a culture of positivity, learning and continuous professional development.
• Lead on student placements and contribute to staff training programmes.
• Encourage reflective practice and wellbeing within the team.

Safeguarding, Equality & Inclusion

• Uphold safeguarding principles and ensure team compliance with statutory responsibilities.
• Promote equality, diversity, and dignity in care and in the workplace.
• Champion inclusive practices and culturally competent care.

Information Governance & Health & Safety

• Ensure confidentiality, data protection, and accurate record-keeping.
• Comply with infection control, health & safety, and risk management policies.
• Support the safe use of digital systems and uphold information governance standards.

Staff benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Essential

• Previous experience in urgent care setting.
• Must possess 2 years experience as Band 6 senior practitioner.

Desirable

• Previous experience in managing staff and complex cases
• Previous experience with GMMH systems
• Experience managing complex cases

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service may be required.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome. Details available on the UK Visas and Immigration website.

UK Registration: Applicants must have current UK professional registration.

Employer details: Greater Manchester Mental Health NHSFT, Central Park, Northampton Road, Monsal, Manchester, M40 5BP