Senior Meetings & Events Floor Manager

Park Plaza; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discounted hotel rates

F&B discounts

30 days holiday per year

Two free meals per day

Wagestream access

Refer a friend up to £750

Gym discounts

Ride to Work

Job summary

Park Plaza Westminster is seeking an experienced Meetings and Events Floor Manager to lead our busy M&E operations on the floor, ensuring every event runs smoothly and coordinating with fellow M&E Floor Managers and the Assistant M&E Operations Manager. You will oversee up to 100 agency, casual and permanent staff, manage costs, brief teams, and implement emergency plans.

Park Plaza Westminster offers a competitive salary, service charge, and extensive benefits.

Qualifications

• In-depth knowledge and experience in Meetings and Events Operations within busy hotel environment.
• Experience managing large volume conference and banqueting operations.

Responsibilities

• Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department.
• Delegate and manage up to 100 agency, casual and permanent staff members.
• First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day.
• To assist in controlling all operational costs including payroll, F&B costs and wastage.
• To conduct staff briefings and monthly departmental meetings.
• To have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees.

Skills

Event operations leadership

Staff management

Client liaison

Job description

Park Plaza Westminster is seeking an experienced Meetings and Events Floor Manager to lead our busy M&E operations on the floor, ensuring every event runs smoothly and coordinating with fellow M&E Floor Managers and the Assistant M&E Operations Manager. You will oversee up to 100 agency, casual and permanent staff, manage costs, brief teams, and implement emergency plans.

Park Plaza Westminster offers a competitive salary, service charge, and extensive benefits.