Senior Medical Underwriter

Zurich Insurance Company; Fareham; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Join a leading global insurer as a Medical Underwriter where you'll assess applications for life and income protection. This flexible role allows part-time, job-share, or full-time hours. With a focus on professional development, you'll have training and mentoring opportunities while making a significant impact in delivering exceptional customer service.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible work options

Qualifications

• Experienced medical underwriter in protection or corporate environment.
• Awareness of the UK corporate risk market.
• Knowledge of medical underwriting techniques and regulations.

Responsibilities

• Make medical underwriting decisions for life and income protection.
• Provide technical support and guidance to stakeholders.
• Train and support team members in underwriting practices.

Skills

Risk assessment

Decision-making

Attention to detail

Interpersonal skills

Customer service

Stakeholder relationship

Continuous improvement

Communication

Education

CII Diploma in Underwriting

Job description

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Working hours: This role is available part-time, job-share or full time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. We are looking for a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. Join a supportive Underwriting Team committed to your development, with opportunities for training, mentoring, coaching, and specialist roles. We support flexible working arrangements, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during interview.

What will you be doing?

• Make medical underwriting decisions for life and income protection within authority limits, aligned with Zurich’s underwriting philosophy.
• Provide technical medical underwriting support and guidance to customers and distributors, ensuring excellent customer service.
• Train and support team members, including administrative staff and junior underwriters.
• Stay updated with medical underwriting practices considering experience and market conditions.
• Enhance process effectiveness and efficiency using best practices.
• Achieve key business, team, and individual KPIs.
• Coordinate with Company Medical Officers and reassurance companies.
• Maintain external distributor relationships.
• Handle queries and referrals within authority limits, assessing risk and maintaining standards.
• Identify improvement opportunities in underwriting processes.
• Ensure compliance and robust governance within the team.
• Share best practices and deliver exceptional service to customers and stakeholders.
• Contribute to a positive team culture with a proactive attitude.
• Own workload and support colleagues to meet team goals.

Who are we looking for?

• An experienced medical underwriter with protection or corporate environment experience.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting philosophy, techniques, regulations, and guidelines.
• Strong risk assessment and decision-making skills.
• Attention to detail and quality focus.
• Excellent interpersonal skills and team contribution.
• Ability to build and maintain stakeholder relationships.
• Passion for customer service and continuous improvement.
• Excellent communication skills.
• Ability to challenge processes and strategies constructively.
• CII Diploma in Underwriting or equivalent preferred, but not essential.

What will you get in return?

At Zurich, we offer a wide range of benefits for flexibility and personal choice, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Learn more about our benefits on our website.

Who we are:

Zurich aspires to be a responsible and impactful global insurer, creating a brighter future for all. With over 55,000 employees in more than 170 countries, we are committed to sustainability, wellbeing, diversity, and development. Join us to be part of something meaningful.

Our Culture:

We value community, diversity, and inclusion, striving to create an environment where everyone feels welcome and respected. We support wellbeing, continuous learning, and community involvement through volunteering and charitable activities, including our Zurich Community Trust, which has donated over £90 million in the UK.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. #LI-Remote