Senior Medical Secretary | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

www.findapprenticeship.service.gov.uk - Jobboard; King's Lynn; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in King's Lynn is seeking a Senior Medical Secretary to deliver high-quality administrative support to specialty teams. You will be part of a dedicated team, ensuring confidentiality and efficient communication. The ideal candidate will have good organizational skills and familiarity with medical terminology. This role is crucial for the coordination of patient care. Join us in a pivotal period of digital transformation within the healthcare service.

Benefits

Supportive team environment

Career development opportunities

Training provided

Qualifications

• Experience in providing administrative support within a medical environment.
• Ability to prioritize workload efficiently.
• Familiarity with Patient Centre system is desirable.

Responsibilities

• Provide secretarial support to a Consultant and their team.
• Ensure smooth transference of information within the service.
• Work efficiently as part of a Specialist Team.

Skills

Communication skills

Organizational skills

Confidentiality

Audio typing

Medical terminology

Job description

We have an exciting opportunity to join team QEH as a Senior Medical Secretary.

As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.

If this role fits your profile then we would love to have you as part of our team.


***PLEASE NOTE: When sufficient qualified applicants have been received this post will be closed***

You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.

You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.

You should be well organised and used to dealing with the public, ensuring confidentiality, efficiency and politeness.

You must be able to prioritise your own workload.

A sound knowledge of audio typing and medical terminology is desirable for the post. Experience of the Patient Centre system in accordance with Trust procedures. Assist in a timely way the co-ordination of care pathways (full training will be given).

You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Please see attached Job Description and Person Specification for further information about this role.




This advert closes on Thursday 17 Jul 2025