Senior Medical Secretary & Team Leader (NHS AfC: Band 4) - Admin - Bradford Teaching Hospitals [...]

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading NHS hospital in Bradford is seeking a full-time Senior Medical Secretary & Team Leader in the Plastic Surgery department. The successful candidate will manage patient pathways, oversee waiting lists, and provide comprehensive administrative support. Qualifications include a Medical Secretary Diploma and proven secretarial experience. Excellent organizational and IT skills are essential for this role.

Qualifications

• Previous Medical Secretarial Experience is essential.
• Experience in developing and implementing administrative systems required.
• Line Management experience, including recruitment and appraisal, is preferred.

Responsibilities

• Manage outpatient and inpatient waiting lists.
• Perform diary management and audio transcription.
• Lead and manage a responsive administration service.

Skills

Literacy and Numeracy skills

Excellent verbal and written communication skills

Ability to achieve thoroughness and accuracy

Shorthand

Education

Educated to GCSE standard

Medical Secretary Diploma

Advanced secretarial qualifications

Tools

Microsoft Office packages

Patient Administration System

Job description

Main area Admin Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday 8am to 4pm with one 9-5pm (rota))

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Royal Infirmary Town Bradford Salary £27,485 - £30,162 per annum (pro rata) Salary period Yearly

Senior Medical Secretary & Team Leader

Job overview

Closing Date: 12th October 2025.

Shortlisting to take place commencing: 13th October 2025.

Interview expected to take place in the week commencing: 20th October 2025.

We have a vacancy for a Band 4 Senior Medical Secretary & Team Leader to join the Plastic Surgery department administrative team on a permanent basis. It is essential that the successful applicant is able to work effectively as part of the team supporting and assisting colleagues, whilst prioritising and managing their own workload.

Main duties of the job

For this role you will work within a multi-disciplinary team, and be responsible for a range of duties related to patient pathway management, including, but not limited to: managing outpatient and inpatient waiting lists, including arranging elective admissions and booking patients onto theatre lists; validation of patients RTT pathways, rescheduling appointments; diary management; audio transcription and word processing of clinical letters; production of reports and other correspondence as required for the Plastic Surgery services.

As well as providing a comprehensive administrative and secretarial function; the post holder will also help lead, manage, and develop a responsive administration service. This is to ensure effective and efficient management of resources to achieve national and local performance targets.

You should be literate and numerate, with excellent organizational, time management and IT skills and an ability to work without supervision.

Medical secretarial and admin experience is essential. An audio typing test will be required at interview.

You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. You will have enthusiasm, motivation and demonstrate pride in your work.

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Please note that the main responsibilities of the role include leading, managing, and developing a responsive administration service, patient pathway management, and providing a comprehensive administrative and secretarial function.

Person specification

Experience

• Previous Medical Secretarial Experience
• Experience in developing and implementing administrative systems, processes and procedures
• Line Management/supervisory experience including recruitment, appraisal, etc

Skills

• Literacy and Numeracy skills
• Excellent verbal and written communication skills
• Ability to achieve thoroughness and accuracy when accomplishing a task
• Shorthand

Knowledge

• Sound knowledge and understanding of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc…
• Knowledge of Patient Administration System (or equivalent system)
• Knowledge of Medical Terminology
• Working knowledge of Trust’s Access Policy and other National/Local targets ie. Cancer, RTT, non-applicable, planning and management of in-patient and outpatient waiting lists.

Qualifications

• Educated to GCSE standard
• Medical Secretary Diploma
• Advanced secretarial qualifications

Equal Opportunities

Bradford Teaching Hospitals NHS Foundation Trust is an equal opportunities employer and welcomes applications from all sections of the community.