Senior Medical Secretary

NHS; King's Lynn; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare provider in King's Lynn is seeking a Senior Medical Secretary to provide administrative support to specialty teams and a specific Consultant. Successful candidates will have audio typing skills, knowledge of medical terminology, and experience in a medical office environment. The role offers a salary of £27,485 to £30,162 per annum pro rata and a commitment to equal opportunities.

Qualifications

• Proficient and accurate audio typing skills (minimum 60 wpm).
• Experience in a hospital/medical office environment is required.
• Ability to manage sensitive and confidential information.

Responsibilities

• Provide full secretarial support to a specific Consultant and team.
• Liaise with medical secretaries to ensure smooth information transfer.
• Prioritize own workload and maintain confidentiality.

Skills

Audio typing

Medical terminology knowledge

IT skills in Microsoft Office

Customer care understanding

Written and verbal communication

Education

GCSE grade C or above in literacy and numeracy

NVQ level 3 in administration or equivalent

Tools

Microsoft Word

Microsoft Outlook

Job description

Go back The Queen Elizabeth Hospital King's Lynn NHSFT

Senior Medical Secretary

The closing date is 17 October 2025

We have an exciting opportunity to join team QEH as a Senior Medical Secretary.

As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills are essential to ensure a proficient, high-quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.

If this role fits your profile, then we would love to have you as part of our team.

PLEASE NOTE: When sufficient qualified applicants have been received, this post will be closed

Main duties of the job

You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.

You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.

You should be well-organised and used to dealing with the public, ensuring confidentiality, efficiency, and politeness.

You must be able to prioritise your own workload.

A sound knowledge of audio typing and medical terminology is desirable for the post. Experience of the Patient Centre system in accordance with Trust procedures. Assist in a timely way the co-ordination of care pathways (full training will be given).

You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.

About us

There's never been a more exciting time to join Team QEH. We're working on a once-in-a-generation opportunity to build a new state-of-the-art hospital to open, and we are also carrying out one of the biggest pieces of digital transformation work we've ever undertaken. Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH, we provide a comprehensive range of specialist, acute, obstetrics, and community-based services to around 331,000 people across west and north Norfolk, North Cambs, and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness, and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Job responsibilities

Please see attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications/training and professional development

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
• Audio typing trained
• Knowledge of Medical terminology

Training, Skills and Experience

• Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
• Secretarial experience in a hospital/medical office environment
• IT experience of using Microsoft Office packages
• Knowledge of Microsoft Word - auto text and auto correct and Microsoft Outlook
• Knowledge and understanding of the Data Protection Act
• Knowledge of Patient Centre system

Skills, abilities, and knowledge

• Commitment to self-development
• Good written and verbal communication skills with a good command and understanding of English, punctuation, and grammar
• Ability to work quickly and accurately, and use own judgement and initiative when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

£27,485 to £30,162 a year per annum pro rata

We are an equal opportunities employer and welcome applications from all sections of the community.