Senior Medical Secretary

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in North Wales seeks a Medical Secretary to deliver high-quality support to Endocrinology consultants. The successful candidate will manage patient pathways, maintain office organization, and contribute to key administrative processes within a dedicated healthcare team.

Qualifications

• Must have NVQ Business Administration or equivalent experience.
• Essential experience includes working as a medical secretary.

Responsibilities

• Coordinate patient pathways and manage administrative duties.
• Monitor and report on patient statistics as required.

Skills

Advanced typing skills

Microsoft Office applications

Education

NVQ Business Administration L4

NVQ 3 Customer Service

Job description

2 days ago Be among the first 25 applicants

Job Overview

To provide a comprehensive, high quality medical secretarial and administrative service to the Endocrinology consultants and their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

Job Overview

To provide a comprehensive, high quality medical secretarial and administrative service to the Endocrinology consultants and their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

Main duties of the job

The post holder will ensure all administration duties relating to the patient pathway are adhered to as per the department Standard Operating Procedure (SOP), and will co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway, using understanding of work procedures own experiences and practices.

Using own knowledge and experience the post holder will maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team

The post holder will monitor and review patient forms /details and items pending further action, to ensure that outstanding responses and information are finalised. Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care and will report on statistics as directed by the line manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• NVQ Business administration L4 or equivalent experience
  
  

Desirable criteria

• NVQ 3 Customer Service
  
  

Experience

Essential criteria

• Experience of working as a medical secretary
  
  

Desirable criteria

• Previous NHS Experience
  
  

Skills

Essential criteria

• Advanced typing skills
  
  

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft office applications
  
  

Desirable criteria

• Knowledge of Referral to Treatment process (RTT)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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