Senior Media Specialist

Mood Media; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in enhancing customer experiences, Mood Media seeks a Senior Media Specialist. In this hybrid role based in London, you will manage client relationships, oversee creative projects, and ensure timely execution of content strategies. Ideal candidates will have 3-5 years of experience, strong communication skills, and familiarity with industry-leading CMS platforms.

Benefits

Opportunities for professional development

Collaborative work environment

Qualifications

• 3-5 years experience in a similar role.
• Experience with industry-leading CMSs.
• Strong communication and relationship-building abilities.

Responsibilities

• Serve as the primary representative for client marketing teams.
• Oversee content scheduling and creative projects.
• Advise clients on content strategy.

Skills

Project Management

Communication

Multitasking

Analytical Skills

Tools

Adobe Creative Suite

CMS (Harmony)

Job description

Senior Media Specialist – Creative Services (UK Market)

Join Mood Media and Help Shape the Future of In-Store Experiences

Are you passionate about digital media, creative project management, and building strong client

relationships? Mood Media, a global leader in elevating customer experiences, is looking for a talented Senior Media Specialist to join our global team.

About the Role:

As a Senior Media Specialist, you’ll be the key point of contact for our clients, working closely with

creative, sales, and project management teams to bring engaging content strategies to life. You’ll

manage content creation and scheduling, collaborate with internal teams to identify client content

strategy and work out of multiple content management systems (CMS) to determine requirements and effective ways to meet established deadlines. This is a hybrid role working a few days a week in our London office.

Essential Job Functions and Responsibilities:

• Serve as the primary representative for client marketing teams and agencies, building trusted
• partnerships.
• Oversee content scheduling and creative projects from concept to delivery. Understand project objectives to gather requirements, assets, tracking progress, determine schedules, and publish in CMS(s)
• Execute the implementation of content launches, promotional updates, and brand campaigns, ensuring precision and timely execution for multiple clients simultaneously
• Advise clients on content strategy and conduct regular system audits to ensure an effective and efficient scheduling process
• Create and maintain client documentation and monthly reports.
• Create client-facing content submission forms to establish scheduling details and delivery of assets
• Work with internal teams as an escalation point for troubleshooting to determine content playback issues
• Learn and provide subject matter expertise on Mood’s proprietary CMS - Harmony
• Assist with onboarding new clients and provide demos on our proprietary CMS, Harmony.
• Test and validate custom development project solutions
• Assist on an as needed basis to resize or reformat image and video files using Adobe Creative Suite
• Other duties as assigned by management

Essential Job Qualifications:

• 3-5 years experience in a similar role

Knowledge/Skills/Abilities

• Experience with industry-leading CMSs, including BrightSign, Signagelive, Screencloud, and/or Harmony
• Familiarity with digital media file types and resolutions
• Basic knowledge of Adobe Creative Suite
• Understanding of creative process workflows
• Strong multitasking and project management skills
• Excellent communication and relationship-building abilities
• Analytical mindset with attention to detail
• Cross-functional collaboration

Why Mood Media?

• Work with a creative, collaborative team that values innovation and growth.
• Make a real impact on how brands connect with their customers.
• Enjoy opportunities for professional development and career progression.

If you’re ready to bring your creativity, technical know-how, and client-first attitude to a company that’s redefining the in-store experience, we’d love to hear from you!

Apply today and help us set the mood for the world’s leading brands.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Art/Creative

• Industries

  Technology, Information and Media

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